Why SoftwareWorld Chooses BigPanda:

“SoftwareWorld selected BigPanda based on its robust incident management capabilities, which streamline IT operations and enhance system reliability. Users praise its intuitive interface, effective noise reduction through AI-driven insights, and seamless integration with existing tools. These features collectively improve operational efficiency and incident response times, making BigPanda a preferred choice for many organizations.”

Highly Recommended

BigPanda Overview

BigPanda is an advanced server management software designed to help organizations monitor and manage their IT infrastructure effectively. This platform provides comprehensive tools for identifying, diagnosing, and resolving IT incidents in real time, ensuring minimal downtime and improved operational efficiency. With its intelligent alerting system, users can quickly detect anomalies, automate incident responses, and prioritize issues based on their impact on business operations. The software also features robust reporting capabilities that provide insights into system performance and incident trends, helping organizations optimize their IT strategies. By leveraging BigPanda, businesses can enhance their incident management processes, reduce operational risks, and ultimately drive greater productivity in their IT environments. This software is essential for any organization looking to improve its server management capabilities and ensure the reliability of its technology infrastructure.

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BigPanda Screenshot & Video

Contact Details

  • Vendor Name BigPanda
  • Founded 2012
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

BigPanda Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Inventory Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Real Time Updates
  • Arrow Icon Power Management
  • Arrow Icon Compliance Management
  • Arrow Icon Event Logs
  • Arrow Icon SSL Security
  • Arrow Icon Uptime Reporting
  • Arrow Icon Capacity Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Prioritization
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Server Monitoring
  • Arrow Icon Configuration Management
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Audit Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Change Management
  • Arrow Icon Data Storage Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Collaboration Tools
  • Arrow Icon Event Logs
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Performance Metrics
  • Arrow Icon Issue Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real Time Reporting
  • Arrow Icon Audit Management
  • Arrow Icon Root Cause Analysis
  • Arrow Icon Incident Management
  • Arrow Icon Baseline Manager
  • Arrow Icon Transaction Monitoring
  • Arrow Icon Server Monitoring
  • Arrow Icon Uptime Reporting
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Application Management
  • Arrow Icon Database Monitoring
  • Arrow Icon Container Monitoring
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Root Cause Analysis
  • Arrow Icon Data Aggregation
  • Arrow Icon IT Monitoring
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Performance Monitoring
  • Arrow Icon Reporting/Analytics
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Simple Network Management Protocol (SNMP)
  • Arrow Icon IP Address Monitoring
  • Arrow Icon Web Traffic Reporting
  • Arrow Icon Patch Management
  • Arrow Icon Uptime Reporting
  • Arrow Icon Dashboard
  • Arrow Icon Bandwidth Monitoring
  • Arrow Icon Network Resource Management
  • Arrow Icon Threshold Alerts
  • Arrow Icon Incident Management
  • Arrow Icon Baseline Manager
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Network Analysis
  • Arrow Icon Real-Time Data
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Performance Metrics
  • Arrow Icon Device Auto Discovery
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Scheduling
  • Arrow Icon Capacity Planning
  • Arrow Icon Event Logs
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon CPU Monitoring
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Patch Management
  • Arrow Icon Server Monitoring
  • Arrow Icon Virtual Machine Monitoring
  • Arrow Icon Email Monitoring
  • Arrow Icon Credential Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon API
  • Arrow Icon Inventory Management
  • Arrow Icon Event Logs
  • Arrow Icon Server Monitoring
  • Arrow Icon Capacity Management
  • Arrow Icon Uptime Reporting
  • Arrow Icon Web Traffic Reporting
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Data Visualization
  • Arrow Icon Activity Dashboard
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Performance Monitoring
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Data Migration
  • Arrow Icon Virtual Machine Monitoring
  • Arrow Icon Configuration Management
  • Arrow Icon Disaster Recovery
  • Arrow Icon Secure Data Storage
  • Arrow Icon Version Control
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Backup and Recovery
  • Arrow Icon Namespace Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Capacity Management
  • Arrow Icon Data Storage Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Load Balancing
  • Arrow Icon Virtual Machine Provisioning
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Transaction Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Visitor Tracking
  • Arrow Icon Uptime Reporting
  • Arrow Icon Availability Testing
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Performance Metrics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Data Visualization
  • Arrow Icon FTP Monitoring
  • Arrow Icon Server Monitoring

BigPanda Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$6000 Per User

BigPanda FAQs

BigPanda is an advanced server management software designed to help organizations monitor and manage their IT infrastructure effectively. This platform provides comprehensive tools for identifying, diagnosing, and resolving IT incidents in real time, ensuring minimal downtime and improved operational efficiency. With its intelligent alerting system, users can quickly detect anomalies, automate incident responses, and prioritize issues based on their impact on business operations. The software also features robust reporting capabilities that provide insights into system performance and incident trends, helping organizations optimize their IT strategies. By leveraging BigPanda, businesses can enhance their incident management processes, reduce operational risks, and ultimately drive greater productivity in their IT environments. This software is essential for any organization looking to improve its server management capabilities and ensure the reliability of its technology infrastructure.

  • No, BigPanda does not offer a free version.

  • Yes, BigPanda offers a free trial.

  • No, Credit Card details are not required for the BigPanda trial.

  • BigPanda offers the following pricing plans & packages:

    Basic

    $6000 Per User

  • BigPanda supports the following payment frequencies:

    • Annual Subscription

  • No, BigPanda does not offer an API.

  • BigPanda offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • BigPanda offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • BigPanda supports the following languages:
    • English

  • Following are the typical users of the BigPanda:
    • Self-Employed , Small-Business , Midsize-Business

  • BigPanda supports the following deployment:
    • Cloud Hosted

  • BigPanda supports the following devices and operating systems:
    • Web-Based , iPhone , Android