Does AlphaChat offer a free version?

No, AlphaChat does not offer a free version.

Does AlphaChat offer a free trial?

Yes, AlphaChat offers a free trial.

Are Credit Card details required for the AlphaChat trial?

No, Credit Card details are not required for the AlphaChat trial.

What type of support options does AlphaChat offer?

24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does AlphaChat offer?

In-person, Live Online, Webinar, Documentation, Videos

Self-Employed, Small-Business, Midsize-Business

AlphaChat Reviews Jun 2025: Pricing & Features

AlphaChat Overview

AlphaChat is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform provides a seamless way for organizations to connect with their customers in real time, improving response times and customer satisfaction. AlphaChat features an intuitive interface that allows support agents to manage multiple chats simultaneously, ensuring efficient service. With automated responses and customizable chat widgets, businesses can streamline communication and provide 24/7 support. The software also integrates with various CRM systems, enabling agents to access customer information easily and deliver personalized service. Additionally, AlphaChat includes analytics and reporting tools, helping businesses track performance metrics and identify areas for improvement. By implementing AlphaChat, organizations can create a more responsive customer service experience, fostering loyalty and enhancing brand reputation.

AlphaChat
2017
Estonia

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Financial Services, Leisure & Travel, Travel & Tourism

AlphaChat Features

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
For Developers
Multi-Language
Code-free Development
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot

Customer Communications Management Software

Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

AlphaChat Pricing

Pricing Type

Usage Based

Preferred Currency

EUR (€)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$399 Per Month

AlphaChat FAQs

No, AlphaChat does not offer a free version.

Yes, AlphaChat offers a free trial.

No, Credit Card details are not required for the AlphaChat trial.

AlphaChat offers the following pricing plans & packages:

Basic

$399 Per Month

AlphaChat supports the following payment frequencies:
- Monthly Subscription

No, AlphaChat does not offer an API.

AlphaChat offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

AlphaChat offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

AlphaChat supports the following languages:
- English

Following are the typical users of the AlphaChat:
- Self-Employed , Small-Business , Midsize-Business

AlphaChat supports the following deployment:
- Cloud Hosted

AlphaChat supports the following devices and operating systems:
- Web-Based

AlphaChat Claim

AlphaChat Overview