Best Customer Self-Service Portals for Mac

Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud

Make Tidio your go-to tool for customer self-service. Set up chatbot automation to resolve issues as they come in. Integrate Messenger, WhatsApp, Instagram and email, and manage all communication from a single inbox. Achieve up to a 64% resolution rate with Lyro, Tidio's conversational AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to del... Read more about HubSpot Service Hub

Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only fa... Read more about Re:amaze

Helpjuice stands out as a specialized knowledge base software developed to streamline information management and accessibility for companies. Its intuitive platform allows for easy creation and organization of content, making it a breeze for teams to compile and share knowledge. A standout feature is its powerful search engine, ensuring users find the right information swiftly. Helpjuice also exce... Read more about Helpjuice