Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite
All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio
Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack
Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk
"100% FREE live chat software for your website!
tawk.to is a popular live chat software notable for its free-of-charge usage model. This platform stands out with its simplicity and ease of integration into any website, allowing businesses to engage with visitors in real time. One of its key features is the ability to monitor visitor behavior, providing valuable insights into customer needs and preferences. tawk.to supports multiple languages, m... Read more about tawk.to
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat
The only AI customer service solution you need
Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom
Simple Customer Support Software for Teams
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent
Ignite Customer Engagement
Text Request is a comprehensive SMS messaging platform designed to streamline and enhance business communications. It enables organizations to send and receive text messages efficiently, using their existing business phone numbers. This feature enables direct and immediate communication with customers, clients, or team members, without the need for additional hardware or phone numbers. Text Reques... Read more about Text Request
Customer Experience and Online Reputation for Local Business
Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly
typedesk is a powerful live chat software designed to enhance customer support and engagement. This platform enables businesses to communicate with customers in real time, providing instant assistance and addressing inquiries efficiently. With typedesk, support teams can manage multiple chats simultaneously, ensuring that customers receive prompt responses. The software features customizable chat ... Read more about typedesk
Zipteams is an innovative meeting software solution designed to facilitate seamless virtual collaboration for teams, businesses, and organizations. The platform allows users to host video meetings, webinars, and online collaborations with ease, offering features such as screen sharing, file sharing, live chat, and real-time collaboration tools. Zipteams ensures high-quality audio and video, even i... Read more about Zipteams
get.chat is a versatile live chat software designed to help businesses provide real-time customer support, increase engagement, and enhance the customer experience. The platform allows businesses to interact with website visitors and customers via live chat, offering instant assistance, answering questions, and resolving issues quickly. get.chat includes automated features, such as chatbots and pr... Read more about get.chat
Whappext is a live chat software that enables businesses to engage with customers in real-time, providing instant support and enhancing customer satisfaction. The platform integrates seamlessly with websites and mobile applications, allowing customers to connect with support agents directly. Whappext offers chat automation features, such as chatbots, to handle common inquiries, freeing up agents f... Read more about Whappext
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.