Top Encompass-CX Alternatives & Competitors

CardClan is a unique customer engagement software that allows businesses to connect with customers through personalized, interactive greeting cards for various occasions. Designed to foster deeper customer relationships, CardClan offers a library of templates for birthdays, anniversaries, holidays, and special promotions. Businesses can customize these cards with branding, personalized messages, a... Read more about CardClan

Clowder is a customer engagement software designed to help businesses build lasting relationships with their customers through personalized, multi-channel communication. The platform enables businesses to engage with customers across email, social media, in-app messages, and more, creating a seamless experience that drives loyalty and satisfaction. Clowder’s segmentation and targeting tools allo... Read more about Clowder

FeedbackExpress is an innovative customer experience software designed to help businesses gather, analyze, and act on customer feedback. This platform simplifies the process of collecting feedback through customizable surveys, automated review requests, and real-time monitoring of customer interactions. FeedbackExpress offers actionable insights, enabling businesses to identify trends, understand ... Read more about FeedbackExpress

MASSIVE is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve service quality and drive customer loyalty. The platform enables businesses to create customizable surveys, polls, and feedback forms, making it easy to gather insights from customers across different touchpoints, including email, web, and in-store. MASSIVE’s powerful... Read more about MASSIVE

OtherLevels is a customer engagement platform that helps businesses enhance their marketing strategies through targeted messaging and real-time interactions. The software enables companies to engage customers across multiple channels, including web, mobile apps, email, SMS, and push notifications. By leveraging data analytics and user behavior insights, OtherLevels delivers personalized content th... Read more about Otherlevels

Partenero is a customer journey mapping tool designed to help businesses visualize, analyze, and optimize the path that customers take from awareness to purchase and beyond. With its intuitive interface, Partenero allows businesses to create detailed journey maps that outline customer touchpoints, interactions, and experiences across various channels. The software offers a range of customizable te... Read more about Partenero

Piano is an advanced customer experience software designed to help businesses create, manage, and optimize their customer interactions across multiple channels. It offers a comprehensive suite of tools for customer journey mapping, personalized marketing, feedback collection, and experience analytics, ensuring that businesses can deliver exceptional and consistent experiences to their customers. P... Read more about Piano

Proteus is a state-of-the-art Call Recording Software designed to help businesses capture, store, and analyze their telephone communications, ensuring enhanced customer service, compliance, and operational efficiency. This comprehensive platform offers a wide range of features, including automatic call recording, secure storage, call playback, keyword search, analytics and reporting, and seamless ... Read more about Proteus

SMS Reviews is an innovative customer experience software designed to help businesses gather feedback and improve their services through SMS-based surveys. This platform allows organizations to send quick, engaging surveys to customers after interactions, enabling them to capture valuable insights and assess satisfaction levels effectively. With its user-friendly interface, businesses can create c... Read more about SMS Reviews

Blackhawk Network is a customer loyalty software that helps businesses build and manage loyalty programs to reward and retain customers. The platform offers tools for creating customized rewards, tracking points, and managing customer engagement, ensuring a personalized loyalty experience. Blackhawk Network’s analytics features provide insights into customer behavior, redemption rates, and progr... Read more about Blackhawk Network

Survey Dynamix is a robust customer experience (CX) software designed to help businesses gather, analyze, and act on customer feedback. The platform offers a variety of survey templates and customizable forms, allowing businesses to collect valuable insights from customers through multiple channels. With features like real-time reporting, sentiment analysis, and advanced analytics, Survey Dynamix ... Read more about Survey Dynamix

Uptok is a live chat software designed to enhance customer engagement by providing businesses with real-time communication tools. The platform enables businesses to interact with customers directly through chat, answering questions, resolving issues, and providing assistance in a timely manner. Uptok’s live chat features include customizable chat widgets, automated greetings, and instant respons... Read more about Uptok

WelcomeTrack is a customer experience management software that enables businesses to create personalized, seamless experiences for their customers. Whether online or offline, WelcomeTrack helps businesses track customer interactions across multiple touchpoints, ensuring consistent communication and a positive experience at every stage of the customer journey. The platform offers a range of feature... Read more about WelcomeTrack

Askable is a state-of-the-art Customer Experience Software designed to enhance interactions between businesses and their customers. It offers a comprehensive platform for managing customer inquiries, feedback, and support requests, ensuring that every interaction is handled efficiently and effectively. Askable features intuitive ticketing systems, live chat support, and automated responses, enabli... Read more about Askable

Auto Reminder is a customer satisfaction software that enables businesses to automate appointment reminders, follow-up messages, and feedback requests, improving customer engagement and satisfaction. By sending timely reminders via SMS, email, or phone, Auto Reminder helps reduce no-show rates and ensures customers stay informed about upcoming appointments. The software’s feedback collection too... Read more about Auto Reminder