Best Online Complaint Management Software

In an always-connected world, many businesses prefer complaint management software solutions that require no local installation. Below, you’ll find top online complaint management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.6 avg. rating from 03 reviews

Last Updated: October 01, 2025

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163 Software

Popular Picks in Complaint Management Software

Gorgias

Gorgias

$10 Per month

Zoho Desk

Zoho Desk

$420 Per month

Freshdesk

Freshdesk

$999 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

List of Top Web-Based Complaint Management Software

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mycustomerfeedback.com is a powerful complaint management software designed to help businesses efficiently handle customer feedback and complaints. The platform allows companies to centralize all complaints, enabling easy tracking and resolution. Users can categorize complaints based on urgency and type, ensuring that the most pressing issues are addressed first. The intuitive dashboard provides i... Read more about mycustomerfeedback.com

Free Trial

NA

Pricing Type

$75 Per month

Location

United Kingdom

Compliance Star is a task management software tailored to assist businesses in maintaining regulatory compliance and managing associated tasks effectively. This platform enables users to assign tasks, set deadlines, and track progress, ensuring that compliance obligations are met on time. Compliance Star’s intuitive dashboard provides a clear overview of compliance activities, enabling teams to ... Read more about Compliance Star

Free Trial

Available

Pricing Type

$60 Per feautre

Location

United Kingdom

Stames is an advanced help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of features including ticket management, multi-channel support, automated workflows, knowledge base integration, real-time analytics, and collaboration tools, ensuring that all aspects of customer support are seamlessly handl... Read more about Stames

Free Trial

Available

Pricing Type

$12.99 Per user

Location

Ghana

Morris is an intuitive task management software designed to help teams and organizations improve their productivity and streamline workflow. This platform provides comprehensive tools for creating, assigning, and tracking tasks efficiently. With Morris, users can easily set deadlines, prioritize tasks, and monitor progress in real-time. The software includes features for collaborative task managem... Read more about Morris

Free Trial

Available

Pricing Type

$16 Per user

Location

United States

Complaia is an intuitive complaint management software designed to help businesses manage and resolve customer complaints efficiently. The platform provides a centralized system for logging, tracking, and analyzing customer issues, ensuring that no complaint goes unresolved. Complaia allows users to categorize complaints, assign them to the appropriate team members, and set priorities for faster r... Read more about Complaia

Free Trial

Available

Pricing Type

$29.99 Per month

Location

United States

Uppo is a cutting-edge customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction through efficient and effective service management. The platform offers a comprehensive suite of features including ticket management, live chat, knowledge base, automation workflows, and detailed analytics, ensuring that all aspects of customer service are sea... Read more about Uppo

Free Trial

Available

Pricing Type

$25 Per month

Location

Italy

Saho Complaint Desk is an advanced complaint management software solution designed to help organizations efficiently manage customer feedback and resolve complaints. By centralizing all complaints in one easy-to-use platform, Saho ensures that businesses can track, prioritize, and address issues in a timely and effective manner. The software offers a user-friendly interface for both customers and ... Read more about Saho Complaint Desk

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

BPI System is an innovative quality management software tailored to enhance operational efficiency and product quality across various industries. With its user-friendly interface, this software streamlines processes by integrating essential tools for monitoring, analyzing, and improving quality standards. Users can easily implement corrective actions, manage non-conformances, and conduct audits, e... Read more about BPI System

Free Trial

NA

Pricing Type

$5500 Per year

Location

United States

ServoDesk is a user-friendly help desk software designed to help businesses efficiently manage customer support and service requests. The platform enables businesses to track and resolve customer issues quickly, improving customer satisfaction and loyalty. ServoDesk includes ticket management features, allowing businesses to categorize, prioritize, and assign support requests to team members. The ... Read more about ServoDesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Industrytics is an artificial intelligence (AI) software platform that helps businesses harness the power of data-driven insights to optimize operations and make informed decisions. Equipped with machine learning, predictive analytics, and automation tools, Industrytics enables users to uncover patterns in data, forecast trends, and streamline workflows. Its user-friendly interface allows companie... Read more about Industrytics

Free Trial

Available

Pricing Type

$44.9 Per month

Location

Italy

GP Complaints is a robust complaint management software designed to help businesses efficiently capture, track, and resolve customer complaints. By offering an organized and systematic approach to handling complaints, GP Complaints ensures that businesses can provide quick, responsive customer service while identifying areas for improvement. The software features a customizable complaint intake fo... Read more about GP Complaints

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Sabio Virtual is a powerful IT management software designed to optimize and streamline IT operations across enterprises. It provides a centralized platform for managing assets, handling support tickets, and monitoring system performance. The software’s advanced automation features allow IT teams to set up workflows that reduce manual tasks and improve response times. With real-time analytics and... Read more about Sabio Virtual

Free Trial

NA

Pricing Type

$50 Per user

Location

Brazil

meddevo is a quality management software designed specifically for healthcare organizations to ensure compliance with industry standards and enhance patient care. The platform offers tools for managing quality assurance processes, including document control, audit tracking, and corrective action plans. meddevo’s intuitive interface enables healthcare providers to centralize data, monitor complia... Read more about meddevo

Free Trial

Available

Pricing Type

$249 Per user

Location

Germany

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