Best AI-Powered Customer Retention Software

AI customer retention software leverages artificial intelligence to predict churn, analyze behavior, and automate retention strategies. These platforms identify at-risk customers, personalize engagement, and deliver targeted campaigns to maintain loyalty. Features such as predictive analytics, automated messaging, and behavior tracking empower businesses to proactively address churn risks and strengthen customer relationships. By adopting AI-powered retention tools, companies can enhance satisfaction, optimize marketing efforts, and increase lifetime value. These solutions provide actionable insights, streamline retention management, and enable data-driven decision-making, ensuring organizations retain valuable customers while minimizing attrition and improving overall profitability. Discover which AI Customer Retention Software can help you keep customers engaged and reduce churn effectively.

Last Updated: September 18, 2025

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5 Software

Popular Picks in Customer Retention Software

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshsuccess

Freshsuccess

Contact Vendor

Hotjar

Hotjar

$32 Per month

Keap

Keap

$249 Per month

List of Top AI Customer Retention Software Solutions

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Insights-led Customer Engagement Platform

MoEngage is an intelligent customer engagement platform designed to aid businesses in understanding and responding to their customers' needs more effectively. This software excels in analyzing customer behavior across various digital touchpoints, enabling companies to craft personalized marketing strategies. MoEngage's key features include automation of marketing campaigns, real-time segmentation,... Read more about MoEngage

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam

Free Trial

Available

Pricing Type

$45 Per user

Location

Saudi Arabia

Gmail-native CRM: Customer success, account health, and engagement insights—all inside your inbox.

InboxCRM by AppEQ helps you proactively retain customers by surfacing account health, renewal risks, and engagement gaps directly in Gmail. Automated touchpoint tracking and in-inbox alerts let you intervene before at-risk accounts slip through the cracks. Real-time usage insights and targeted follow-up templates drive timely outreach that boosts renewal rates. Read more about InboxCRM

Free Trial

7 Days

Pricing Type

Contact Vendor

Location

United States

Power customer-centric interactions between consumers and brands in real-time.

Braze is a dynamic customer engagement software designed for modern marketers. It excels in creating personalized and meaningful interactions between businesses and their customers across various digital platforms. By integrating data from multiple sources, Braze allows for real-time understanding and segmentation of customers, enabling highly targeted and relevant communications. The software sup... Read more about Braze

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Multichannel Marketing Journey Orchestration

Optimove is a sophisticated first customer-led marketing software focused on personalizing and optimizing marketing campaigns. Its standout feature is the use of advanced analytics and machine learning to segment customers into micro-segments, allowing highly targeted and relevant marketing messages. Optimove excels in automating a wide range of marketing actions across various channels, including... Read more about Optimove

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NA

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Contact Vendor

Location

United States

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Frequently Asked Questions

Software using AI to prevent churn, enhance engagement, and retain customers.

AI analyzes behavior patterns, usage trends, and engagement metrics.

Yes, it tailors messages to at-risk customers to improve loyalty.

Most platforms offer seamless integration for unified customer insights.

Yes, campaigns can be scheduled and triggered automatically based on behavior.

Yes, scalable solutions are available for teams of any size.

Absolutely, targeted retention strategies boost customer loyalty.

Yes, it tracks engagement, churn probability, and campaign effectiveness.

Yes, automation and predictive insights streamline retention tasks.

It prevents churn, enhances engagement, and increases customer lifetime value.