Best AI-Powered Cloud PBX Software

Business communication is evolving with AI cloud PBX software. These solutions replace traditional phone systems with cloud-based platforms that use artificial intelligence to improve call handling and customer service. With AI-powered cloud PBX tools, companies can automate call routing, transcribe conversations in real time, and analyze sentiment to better understand customer needs. Predictive analytics help forecast call volumes, ensuring the right staffing at the right time. Integration with CRM and collaboration tools keeps teams connected and workflows seamless. Whether managing remote teams, call centers, or multi-location operations, AI-driven PBX software offers scalability, cost savings, and smarter decision-making. Organizations of all sizes trust AI cloud PBX solutions to deliver reliable communication, boost productivity, and enhance customer satisfaction. Explore the top-rated platforms that combine cloud flexibility with AI innovation.

Last Updated: October 01, 2025

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10 Software

Popular Picks in Cloud PBX Software

UniTel Voice

UniTel Voice

$9.99 Per month

RingCentral Contact Center

RingCentral Contact Center

$9.99 Per month

Freshcaller

Freshcaller

$15 Per month

Grasshopper

Grasshopper

$14 Per month

List of Top AI Cloud PBX Software Solutions

Pricing Options

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Annual Subscription

One-Time Payment

Quote Based

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I'm looking for Cloud PBX Software that is:

Omnichannel Contact Centers for every budget and business size

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

Free Trial

14 Days

Pricing Type

$9.99 Per month

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$29 Per month

Location

United States

Kixie PowerCall is an advanced auto dialer software designed to enhance sales productivity and improve customer communication. This platform provides comprehensive tools for managing calls, tracking leads, and automating outreach seamlessly. With its user-friendly interface, sales teams can easily make calls, log interactions, and monitor performance in real-time. Kixie PowerCall features robust a... Read more about Kixie PowerCall

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi

Free Trial

Available

Pricing Type

$20 Per user

Location

India

ULTATEL Cloud Business Phone System is a comprehensive cloud communication platform designed to enhance communication and collaboration for businesses of all sizes. This software provides tools for voice calling, video conferencing, messaging, and virtual meeting rooms, enabling organizations to connect seamlessly with clients and team members. With its user-friendly interface, users can easily ma... Read more about ULTATEL Cloud Business Phone System

Free Trial

Available

Pricing Type

$15.95 Per user

Location

United States

AI IP PBX is a cloud-based private branch exchange (PBX) software that enhances business communication through advanced AI and cloud technology. With AI IP PBX, businesses can manage phone systems, call routing, voicemail, and conferencing without the need for traditional hardware, reducing costs and increasing flexibility. The platform integrates seamlessly with a company’s existing communicati... Read more about AI IP PBX

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Sales CRM Software & All-in-One Sales Platform

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Business Communication Solutions & Software

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Free Trial

More than 30 days

Pricing Type

$195 Per month

Location

United States

net2phone is a cuttingedge VoIP software solution that revolutionizes how businesses communicate. Designed to provide highquality voice and video calling services, it enables organizations to make calls over the internet, significantly reducing communication costs. With net2phone, users can enjoy features such as call forwarding, voicemail, and conference calling, all accessible through a userfrie... Read more about net2phone

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

The First Sales-Oriented Unified Communications Solution

Wildix is a cutting-edge unified communications software designed to bring together voice, video, messaging, and collaboration tools in a single, easy-to-use platform. It enables businesses to streamline communication and improve team collaboration, regardless of location. Wildix provides a range of features, including VoIP calling, video conferencing, instant messaging, screen sharing, and file s... Read more about Wildix

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

It is a cloud-based phone system that uses artificial intelligence for intelligent call management and automation.

It enables smart call routing, real-time transcription, and predictive analytics for better efficiency.

Common features include automated attendants, voice analytics, sentiment detection, and CRM integration.

They are ideal for businesses of any size looking to modernize communication and improve customer service.

Yes, by removing the need for physical hardware and lowering maintenance expenses.

Absolutely, it allows teams to connect from anywhere using cloud technology.

Most AI PBX software integrates with CRM, helpdesk, and collaboration platforms.

It identifies customer emotions during calls, enabling more empathetic responses.

Yes, it can easily expand or reduce capacity based on business needs.

Browse our expert list to compare features, reviews, and choose the best fit for your organization.