Zifront Overview

Zifront is an intuitive live chat software that enables businesses to engage with website visitors in real-time, providing instant customer support and improving user satisfaction. The platform allows businesses to connect with customers directly through live chat widgets embedded on their websites or within mobile applications. Zifront features an easy-to-use dashboard that helps support teams manage multiple conversations, prioritize chats, and respond quickly to customer inquiries. The software includes tools for automated greetings, pre-chat surveys, and canned responses, enabling businesses to provide efficient and personalized support. Zifront’s chat analytics give businesses insights into response times, customer satisfaction, and chat volume, helping to improve service quality. The platform also integrates seamlessly with other customer service tools such as CRM systems, ensuring that customer information is readily available. Zifront is ideal for companies seeking to provide fast, responsive, and effective customer support to increase engagement and retention.

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Zifront Screenshot & Video

Contact Details

  • Vendor Name Cyber Cast International
  • Founded 2002
  • Location Panama

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Zifront Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Zifront Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Zifront FAQs

Zifront is an intuitive live chat software that enables businesses to engage with website visitors in real-time, providing instant customer support and improving user satisfaction. The platform allows businesses to connect with customers directly through live chat widgets embedded on their websites or within mobile applications. Zifront features an easy-to-use dashboard that helps support teams manage multiple conversations, prioritize chats, and respond quickly to customer inquiries. The software includes tools for automated greetings, pre-chat surveys, and canned responses, enabling businesses to provide efficient and personalized support. Zifront’s chat analytics give businesses insights into response times, customer satisfaction, and chat volume, helping to improve service quality. The platform also integrates seamlessly with other customer service tools such as CRM systems, ensuring that customer information is readily available. Zifront is ideal for companies seeking to provide fast, responsive, and effective customer support to increase engagement and retention.

  • No, Zifront does not offer a free version.

  • Yes, Zifront offers a free trial.

  • No, Credit Card details are not required for the Zifront trial.

  • No, Zifront does not offer an API.

  • Zifront offers support with the following options:
    • 24x7 Support , Email , Chat

  • Zifront offers training with the following options:
    • Documentation , Videos

  • Zifront supports the following languages:
    • English

  • Following are the typical users of the Zifront:
    • Self-Employed , Small-Business , Midsize-Business

  • Zifront supports the following deployment:
    • Cloud Hosted

  • Zifront supports the following devices and operating systems:
    • Web-Based