WorkSpace Overview

WorkSpace is a sophisticated Call Recording Software designed to enhance the quality and accountability of customer interactions for businesses of all sizes. With its user-friendly interface, WorkSpace offers a comprehensive platform for recording, storing, and analyzing phone calls seamlessly. The software supports features such as automatic call recording, secure storage, and easy retrieval, ensuring that all customer interactions are captured accurately for future reference and compliance purposes. WorkSpace includes robust tools for searching and categorizing recordings, enabling businesses to quickly access specific calls based on keywords, dates, or customer information. Additionally, the software offers advanced analytics and reporting, providing insights into call performance, agent effectiveness, and customer satisfaction, facilitating continuous improvement and training initiatives. WorkSpace also integrates seamlessly with CRM systems, allowing businesses to link call recordings with customer profiles and interaction histories for a unified view of customer relationships. Enhanced security measures, including encryption and access controls, protect sensitive call data and ensure compliance with industry regulations. Whether for customer support, sales, or compliance purposes, WorkSpace empowers businesses to improve communication quality, enhance operational transparency, and drive better customer outcomes through reliable and efficient call recording solutions.

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WorkSpace Screenshot & Video

Contact Details

  • Vendor Name PINNACA
  • Founded
  • Location United Kingdom

Support

  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Government Administration, Government Relations, Information Technology & Services, Public Policy, Telecommunications

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WorkSpace Features

  • Arrow Icon Meeting Preparation Tools
  • Arrow Icon Meeting Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Presentation Streaming
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Live Chat
  • Arrow Icon Attendee Management
  • Arrow Icon Agenda Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Document Management
  • Arrow Icon Scheduling
  • Arrow Icon Video Conferencing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Action Item Tracking
  • Arrow Icon User Management
  • Arrow Icon Reminders
  • Arrow Icon Collaboration Tools
  • Arrow Icon Screen Sharing
  • Arrow Icon Recording
  • Arrow Icon Private Chat
  • Arrow Icon HD Audio/Video
  • Arrow Icon File Sharing
  • Arrow Icon Virtual Backgrounds
  • Arrow Icon Host Controls
  • Arrow Icon Lock Meetings
  • Arrow Icon Meeting Notes
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Task Management
  • Arrow Icon Minutes Management
  • Arrow Icon Communication Management
  • Arrow Icon Polls/Voting
  • Arrow Icon Notes Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon Closed Captions
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Video Editing
  • Arrow Icon Privacy Options
  • Arrow Icon Social Sharing
  • Arrow Icon Video Streaming
  • Arrow Icon Mobile Screen Support
  • Arrow Icon Brand Overlay
  • Arrow Icon Content Library
  • Arrow Icon Bulk Uploading
  • Arrow Icon Video Tagging
  • Arrow Icon Video Creation

WorkSpace Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

WorkSpace FAQs

WorkSpace is a sophisticated Call Recording Software designed to enhance the quality and accountability of customer interactions for businesses of all sizes. With its user-friendly interface, WorkSpace offers a comprehensive platform for recording, storing, and analyzing phone calls seamlessly. The software supports features such as automatic call recording, secure storage, and easy retrieval, ensuring that all customer interactions are captured accurately for future reference and compliance purposes. WorkSpace includes robust tools for searching and categorizing recordings, enabling businesses to quickly access specific calls based on keywords, dates, or customer information. Additionally, the software offers advanced analytics and reporting, providing insights into call performance, agent effectiveness, and customer satisfaction, facilitating continuous improvement and training initiatives. WorkSpace also integrates seamlessly with CRM systems, allowing businesses to link call recordings with customer profiles and interaction histories for a unified view of customer relationships. Enhanced security measures, including encryption and access controls, protect sensitive call data and ensure compliance with industry regulations. Whether for customer support, sales, or compliance purposes, WorkSpace empowers businesses to improve communication quality, enhance operational transparency, and drive better customer outcomes through reliable and efficient call recording solutions.

  • No, WorkSpace does not offer a free version.

  • Yes, WorkSpace offers a free trial.

  • No, Credit Card details are not required for the WorkSpace trial.

  • No, WorkSpace does not offer an API.

  • WorkSpace offers support with the following options:
    • Knowledge Base , FAQs/Forum

  • WorkSpace offers training with the following options:
    • Documentation

  • WorkSpace supports the following languages:
    • English

  • Following are the typical users of the WorkSpace:
    • Self-Employed , Small-Business , Midsize-Business

  • WorkSpace supports the following deployment:
    • Cloud Hosted

  • WorkSpace supports the following devices and operating systems:
    • Web-Based

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