WHOWANTSWHAT Overview

WHOWANTSWHAT is a field service management software solution that streamlines scheduling, dispatching, and task management for companies providing onsite services. The platform enables service providers to assign tasks, monitor job status, and communicate with field teams in realtime, improving efficiency and responsiveness. WHOWANTSWHAT’s mobile app allows field technicians to access work orders, update job progress, and capture digital signatures, reducing paperwork and enhancing service quality. The software’s GPS tracking feature provides locationbased insights, optimizing route planning and reducing travel time. WHOWANTSWHAT’s reporting tools offer insights into team performance, service response times, and customer satisfaction, supporting continuous improvement. Designed for industries such as HVAC, plumbing, and repair services, WHOWANTSWHAT helps companies deliver timely, highquality service. By centralizing field operations and improving communication, WHOWANTSWHAT enhances the customer experience, improves team productivity, and streamlines field service management, making it an essential tool for onsite service businesses.

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Contact Details

  • Vendor Name Blackrock Alliance
  • Founded 2015
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Business Supplies & Equipment, Construction, Consumer Services, Management Consulting

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WHOWANTSWHAT Features

  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management

WHOWANTSWHAT Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$65 Per Month

WHOWANTSWHAT FAQs

WHOWANTSWHAT is a field service management software solution that streamlines scheduling, dispatching, and task management for companies providing onsite services. The platform enables service providers to assign tasks, monitor job status, and communicate with field teams in realtime, improving efficiency and responsiveness. WHOWANTSWHAT’s mobile app allows field technicians to access work orders, update job progress, and capture digital signatures, reducing paperwork and enhancing service quality. The software’s GPS tracking feature provides locationbased insights, optimizing route planning and reducing travel time. WHOWANTSWHAT’s reporting tools offer insights into team performance, service response times, and customer satisfaction, supporting continuous improvement. Designed for industries such as HVAC, plumbing, and repair services, WHOWANTSWHAT helps companies deliver timely, highquality service. By centralizing field operations and improving communication, WHOWANTSWHAT enhances the customer experience, improves team productivity, and streamlines field service management, making it an essential tool for onsite service businesses.

  • No, WHOWANTSWHAT does not offer a free version.

  • Yes, WHOWANTSWHAT offers a free trial.

  • No, Credit Card details are not required for the WHOWANTSWHAT trial.

  • WHOWANTSWHAT offers the following pricing plans & packages:

    Basic

    $65 Per Month

  • WHOWANTSWHAT supports the following payment frequencies:

    • Monthly Subscription

  • No, WHOWANTSWHAT does not offer an API.

  • WHOWANTSWHAT offers support with the following options:
    • Chat

  • WHOWANTSWHAT offers training with the following options:
    • Live Online , Documentation

  • WHOWANTSWHAT supports the following languages:
    • English

  • Following are the typical users of the WHOWANTSWHAT :
    • Self-Employed , Small-Business , Midsize-Business

  • WHOWANTSWHAT supports the following deployment:
    • Cloud Hosted

  • WHOWANTSWHAT supports the following devices and operating systems:
    • Web-Based