Web2contact is a versatile telephony software solution designed to enhance customer engagement and improve communication for businesses of all sizes. The platform offers a range of features for call management, including inbound and outbound call tracking, call routing, and call recording. Web2contact also supports integration with CRM systems, allowing businesses to access customer information during calls and provide personalized service. The software offers real-time analytics, giving businesses valuable insights into call volumes, wait times, and agent performance. Additionally, Web2contact supports multi-channel communication, enabling businesses to handle not only voice calls but also messages, emails, and live chat. With its scalable and flexible features, Web2contact helps businesses streamline their communication processes and enhance customer satisfaction.
DENAROO
France
Proprietary
Call Center Management
