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VoxGen Overview

VoxGen is a powerful IVR (Interactive Voice Response) software designed to enhance customer communication and streamline call management for businesses. This platform enables organizations to create customized IVR systems that automate call routing, provide information, and assist customers without the need for human intervention. With its userfriendly interface, businesses can easily design IVR workflows, including menus and prompts, tailored to their specific needs. VoxGen supports advanced speech recognition technology, allowing customers to interact with the system using natural language, improving user experience. The software also includes analytics and reporting features, enabling organizations to monitor call volumes, customer interactions, and system performance. By leveraging VoxGen, businesses can improve customer service efficiency, reduce wait times, and enhance overall satisfaction.

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Contact Details

  • Vendor Name VoxGen
  • Founded
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Telecommunications

VoxGen Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages

VoxGen Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$1 Per Feature

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VoxGen FAQs

VoxGen is a powerful IVR (Interactive Voice Response) software designed to enhance customer communication and streamline call management for businesses. This platform enables organizations to create customized IVR systems that automate call routing, provide information, and assist customers without the need for human intervention. With its userfriendly interface, businesses can easily design IVR workflows, including menus and prompts, tailored to their specific needs. VoxGen supports advanced speech recognition technology, allowing customers to interact with the system using natural language, improving user experience. The software also includes analytics and reporting features, enabling organizations to monitor call volumes, customer interactions, and system performance. By leveraging VoxGen, businesses can improve customer service efficiency, reduce wait times, and enhance overall satisfaction.

  • No, VoxGen does not offer a free version.

  • Yes, VoxGen offers a free trial.

  • No, Credit Card details are not required for the VoxGen trial.

  • VoxGen offers the following pricing plans & packages:

    Basic

    $1 Per Feature

  • No, VoxGen does not offer an API.

  • VoxGen offers support with the following options:
    • 24x7 Support

  • VoxGen offers training with the following options:
    • In-person , Live Online , Documentation

  • VoxGen supports the following languages:
    • English

  • Following are the typical users of the VoxGen:
    • Self-Employed , Small-Business , Midsize-Business

  • VoxGen supports the following deployment:
    • Cloud Hosted

  • VoxGen supports the following devices and operating systems:
    • Web-Based