TruSENDR is a robust live chat software designed to help businesses improve customer service by enabling real-time communication with website visitors. With TruSENDR, companies can provide instant support, answer questions, and resolve issues directly from their website or mobile app, reducing response times and improving customer satisfaction. The software includes a customizable chat widget that integrates seamlessly with your website, offering an easy-to-use interface for both customers and agents. TruSENDR also features advanced tools like chatbots, which can handle routine inquiries, freeing up customer service representatives to focus on more complex issues. The platform allows for multi-agent support, enabling multiple agents to respond to different queries simultaneously. Additionally, TruSENDR provides analytics and reporting tools, allowing businesses to track chat volume, response times, customer satisfaction, and agent performance. By enhancing communication and providing faster, more efficient customer service, TruSENDR helps businesses boost customer satisfaction, increase conversions, and improve customer retention.
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