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TheyDo Claim

Journey management for business decision-making

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TheyDo Overview

TheyDo is an advanced customer journey mapping tools software designed to help businesses visualize and understand their customers' experiences across multiple touchpoints. This platform enables organizations to create detailed journey maps that illustrate each step of the customer’s interaction with the brand, from initial awareness to post-purchase support. With TheyDo, teams can identify pain points, gaps, and opportunities for improvement, fostering a customer-centric approach to business strategy. The software supports collaboration among stakeholders, allowing cross-functional teams to contribute insights and align on objectives. TheyDo’s analytics features provide valuable data on customer behavior and preferences, helping businesses make informed decisions to enhance customer satisfaction. By utilizing TheyDo, organizations can optimize their customer experience strategies, drive engagement, and foster loyalty through a deeper understanding of the customer journey.

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Contact Details

  • Vendor Name TheyDo
  • Founded 2018
  • Location Netherlands
  • Employees 51-100

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Design, Food & Beverages, Government Relations

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TheyDo Features

  • Arrow Icon Approval Process Control
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Calendar Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon No-Code
  • Arrow Icon Email Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Real Time Reporting
  • Arrow Icon Rules-Based Workflow
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Task Management
  • Arrow Icon Search/Filter
  • Arrow Icon Monitoring
  • Arrow Icon Progress Tracking
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Template Management
  • Arrow Icon Workflow Configuration
  • Arrow Icon Business Process Automation
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Forms Management
  • Arrow Icon Project Workflow
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Project Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Communication Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Commenting/Notes
  • Arrow Icon File Sharing
  • Arrow Icon Real Time Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Video Conferencing
  • Arrow Icon Chat/Messaging
  • Arrow Icon Version Control
  • Arrow Icon Task Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Management
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Content Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Task Scheduling
  • Arrow Icon To-Do List
  • Arrow Icon Prioritization
  • Arrow Icon Tagging
  • Arrow Icon Assignment Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon User Research Analysis
  • Arrow Icon Prototype Creation
  • Arrow Icon Heatmaps
  • Arrow Icon Usability Testing
  • Arrow Icon User Journeys
  • Arrow Icon Unmoderated Testing
  • Arrow Icon For Websites
  • Arrow Icon Screen Activity Recording
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Data Import/Export
  • Arrow Icon For Mobile
  • Arrow Icon Collaboration Tools
  • Arrow Icon Artificial Intelligence

TheyDo Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per Month

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TheyDo FAQs

TheyDo is an advanced customer journey mapping tools software designed to help businesses visualize and understand their customers' experiences across multiple touchpoints. This platform enables organizations to create detailed journey maps that illustrate each step of the customer’s interaction with the brand, from initial awareness to post-purchase support. With TheyDo, teams can identify pain points, gaps, and opportunities for improvement, fostering a customer-centric approach to business strategy. The software supports collaboration among stakeholders, allowing cross-functional teams to contribute insights and align on objectives. TheyDo’s analytics features provide valuable data on customer behavior and preferences, helping businesses make informed decisions to enhance customer satisfaction. By utilizing TheyDo, organizations can optimize their customer experience strategies, drive engagement, and foster loyalty through a deeper understanding of the customer journey.

  • Yes, TheyDo offers a free version.

  • Yes, TheyDo offers a free trial.

  • No, Credit Card details are not required for the TheyDo trial.

  • TheyDo offers the following pricing plans & packages:

    Basic

    $25 Per Month

  • TheyDo supports the following payment frequencies:

    • Monthly Subscription

  • No, TheyDo does not offer an API.

  • TheyDo offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • TheyDo offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • TheyDo supports the following languages:
    • English

  • Following are the typical users of the TheyDo:
    • Self-Employed , Small-Business , Midsize-Business

  • TheyDo supports the following deployment:
    • Cloud Hosted

  • TheyDo supports the following devices and operating systems:
    • Web-Based