Supportmate Overview

Supportmate is an employee scheduling software designed to help businesses manage shift schedules, track attendance, and optimize workforce operations. The platform provides tools for creating and assigning shifts, managing employee availability, and ensuring that schedules meet business needs. Supportmate includes features for handling time-off requests, tracking overtime, and generating payroll reports, helping businesses stay on top of labor costs. The software also supports mobile access, allowing employees to view their schedules, request shifts, and receive notifications in real-time. With its automated scheduling algorithms, Supportmate helps businesses reduce scheduling conflicts, improve staff allocation, and increase overall operational efficiency.

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Contact Details

  • Vendor Name Supportmate
  • Founded
  • Location Australia

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Health, Hospital & Health Care, Individual & Family Services, Recreational

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Supportmate Features

  • Arrow Icon Patient Communications
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Self Service Portal
  • Arrow Icon Records Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Patient Management
  • Arrow Icon Document Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Live Chat
  • Arrow Icon Forms Management
  • Arrow Icon Physician Management
  • Arrow Icon Contact Management
  • Arrow Icon Client Portal
  • Arrow Icon Forecasting
  • Arrow Icon Chat/Messaging
  • Arrow Icon Appointment Management
  • Arrow Icon Task Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Medical History Records
  • Arrow Icon Campaign Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Calendar Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Audience Targeting
  • Arrow Icon Email Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Multi-Location
  • Arrow Icon Pipeline Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Employee Scheduling
  • Arrow Icon Sick Leave Tracking
  • Arrow Icon Messaging
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Clock In/Out
  • Arrow Icon Reminders
  • Arrow Icon Mobile Alerts
  • Arrow Icon Schedule Distribution
  • Arrow Icon Payroll Management
  • Arrow Icon Timesheet Management
  • Arrow Icon Employee Portal
  • Arrow Icon Shift Swapping
  • Arrow Icon Calendar Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Availability Management
  • Arrow Icon Real Time Updates
  • Arrow Icon GPS
  • Arrow Icon Employee Management
  • Arrow Icon Multi-Location
  • Arrow Icon Task Scheduling
  • Arrow Icon Overtime Calculation
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Employee Database
  • Arrow Icon Compliance Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Attendance Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Appointment Management
  • Arrow Icon Customer Database
  • Arrow Icon Credit Card Processing
  • Arrow Icon Client Portal
  • Arrow Icon Electronic Payments
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Recurring Appointments
  • Arrow Icon Client Management
  • Arrow Icon Online Payments
  • Arrow Icon Calendar Management
  • Arrow Icon Multi-Location
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Scheduling
  • Arrow Icon Online Booking
  • Arrow Icon Website Integration
  • Arrow Icon Availability Management
  • Arrow Icon Mobile Access
  • Arrow Icon Booking Management
  • Arrow Icon Email Management
  • Arrow Icon Mobile Access
  • Arrow Icon Insurance Management
  • Arrow Icon Care Plan Management
  • Arrow Icon Patient Records Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Scheduling
  • Arrow Icon Compliance Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Payroll Management
  • Arrow Icon Employee Management
  • Arrow Icon Client Management
  • Arrow Icon Calendar Management
  • Arrow Icon Task Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Payroll Management
  • Arrow Icon Task Management
  • Arrow Icon Time Tracking by Client
  • Arrow Icon Care Plan Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Claims Management
  • Arrow Icon Calendar Management
  • Arrow Icon Mobile Access
  • Arrow Icon Compliance Management
  • Arrow Icon Patient Records Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Overtime Calculation
  • Arrow Icon Multi-Location
  • Arrow Icon Float Pool Management
  • Arrow Icon Shift Scheduling
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Online Scheduling
  • Arrow Icon Mobile Access
  • Arrow Icon Skills Tracking
  • Arrow Icon Automated Scheduling
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Shift Swapping
  • Arrow Icon Calendar Management
  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Payroll Management
  • Arrow Icon Messaging/Shift Dispatching
  • Arrow Icon API
  • Arrow Icon Referral Management
  • Arrow Icon Eligibility Verification
  • Arrow Icon Case List Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Patient Management
  • Arrow Icon Treatment Planning
  • Arrow Icon Medical History Records
  • Arrow Icon Candidate Profiles
  • Arrow Icon Document Management
  • Arrow Icon Task Management
  • Arrow Icon Payment Processing
  • Arrow Icon Patient Records Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Activity Dashboard
  • Arrow Icon Progress Reports
  • Arrow Icon Appointment Management
  • Arrow Icon Charting
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Case Management
  • Arrow Icon Real-time Scheduling
  • Arrow Icon Online Booking
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Availability Management
  • Arrow Icon Group Scheduling
  • Arrow Icon Automated Scheduling
  • Arrow Icon Multi-Location
  • Arrow Icon Self Service Portal
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Timesheet Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Room Booking
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Calendar Sync
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Mobile Access
  • Arrow Icon Reminders
  • Arrow Icon Booking Management
  • Arrow Icon Task Scheduling

Supportmate Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • AUD ($) AUD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$7.5 Per User

Supportmate FAQs

Supportmate is an employee scheduling software designed to help businesses manage shift schedules, track attendance, and optimize workforce operations. The platform provides tools for creating and assigning shifts, managing employee availability, and ensuring that schedules meet business needs. Supportmate includes features for handling time-off requests, tracking overtime, and generating payroll reports, helping businesses stay on top of labor costs. The software also supports mobile access, allowing employees to view their schedules, request shifts, and receive notifications in real-time. With its automated scheduling algorithms, Supportmate helps businesses reduce scheduling conflicts, improve staff allocation, and increase overall operational efficiency.

  • Yes, Supportmate offers a free version.

  • Yes, Supportmate offers a free trial.

  • No, Credit Card details are not required for the Supportmate trial.

  • Supportmate offers the following pricing plans & packages:

    Basic

    $7.5 Per User

  • Supportmate supports the following payment frequencies:

    • Monthly Subscription

  • No, Supportmate does not offer an API.

  • Supportmate offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Supportmate offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Supportmate supports the following languages:
    • English

  • Following are the typical users of the Supportmate:
    • Self-Employed , Small-Business , Midsize-Business

  • Supportmate supports the following deployment:
    • Cloud Hosted

  • Supportmate supports the following devices and operating systems:
    • Web-Based , iPhone , Android