Stratus is a powerful review management software designed to help businesses track, analyze, and improve their online reputation by managing customer feedback across multiple platforms. Whether it’s Google reviews, Yelp, or industry-specific review sites, Stratus consolidates all feedback into one central dashboard, allowing businesses to monitor and respond to reviews in real-time. The software provides advanced sentiment analysis tools, helping companies understand customer satisfaction trends and identify areas for improvement. With Stratus, businesses can automate review requests, send follow-up emails to satisfied customers, and encourage positive feedback to enhance their reputation. It also allows for customized response templates, ensuring businesses can address customer concerns quickly and professionally. By generating detailed reports and analytics, Stratus helps companies track their performance over time, making it easier to spot patterns and implement targeted strategies for improving customer experience. This comprehensive solution helps businesses build trust and maintain a positive online presence.
Read More