STAY Overview

STAY is a versatile Live Chat Software that enhances customer support by enabling real-time communication between businesses and their clients. Designed to improve engagement and satisfaction, STAY provides customizable chat widgets that can be embedded on websites, making it easy for visitors to reach support agents instantly. The software offers automated responses, queue management, and conversation history, ensuring efficient and personalized customer interactions. STAY’s analytics dashboard provides insights into chat performance, enabling businesses to track response times, agent effectiveness, and customer satisfaction. Integration with popular CRM and helpdesk platforms allows businesses to manage and retain customer information seamlessly. Ideal for customer service teams, e-commerce sites, and SaaS providers, STAY supports prompt assistance and helps convert inquiries into sales. By fostering direct engagement, STAY enhances customer relationships and promotes brand loyalty.

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Contact Details

  • Vendor Name STAY
  • Founded
  • Location Spain

Support

    NA


Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Spanish


Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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STAY Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

STAY Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

STAY FAQs

STAY is a versatile Live Chat Software that enhances customer support by enabling real-time communication between businesses and their clients. Designed to improve engagement and satisfaction, STAY provides customizable chat widgets that can be embedded on websites, making it easy for visitors to reach support agents instantly. The software offers automated responses, queue management, and conversation history, ensuring efficient and personalized customer interactions. STAY’s analytics dashboard provides insights into chat performance, enabling businesses to track response times, agent effectiveness, and customer satisfaction. Integration with popular CRM and helpdesk platforms allows businesses to manage and retain customer information seamlessly. Ideal for customer service teams, e-commerce sites, and SaaS providers, STAY supports prompt assistance and helps convert inquiries into sales. By fostering direct engagement, STAY enhances customer relationships and promotes brand loyalty.

  • No, STAY does not offer a free version.

  • Yes, STAY offers a free trial.

  • No, Credit Card details are not required for the STAY trial.

  • No, STAY does not offer an API.

  • STAY offers training with the following options:
    • In-person , Documentation

  • STAY supports the following languages:
    • English , Spanish

  • Following are the typical users of the STAY:
    • Self-Employed , Small-Business , Midsize-Business

  • STAY supports the following deployment:
    • Cloud Hosted

  • STAY supports the following devices and operating systems:
    • Web-Based