Spotler Engage Overview

Spotler Engage is an advanced customer service software designed to enhance customer interactions and improve service delivery for businesses. This platform offers a suite of tools for managing customer inquiries, tracking support tickets, and providing timely responses to customer needs. With Spotler Engage, users can create a centralized knowledge base that enables customers to find answers to common questions quickly. The software features multi-channel support, allowing businesses to communicate with customers through various platforms, including email, chat, and social media. Additionally, Spotler Engage provides analytics tools that offer insights into customer satisfaction and service performance, helping organizations identify areas for improvement. By adopting Spotler Engage, businesses can enhance their customer service capabilities, improve customer satisfaction, and drive loyalty.

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Contact Details

  • Vendor Name Spotler
  • Founded
  • Location Netherlands

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Dutch, English, French, German


Industries

Advertising & Marketing, Building Materials, Online Media, Public Policy

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Spotler Engage Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Tagging
  • Arrow Icon Image Library
  • Arrow Icon Customer Engagement
  • Arrow Icon @mentions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Keyword Tracking
  • Arrow Icon Brand Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Automated Publishing
  • Arrow Icon Multi-Account Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Collaboration Tools
  • Arrow Icon Calendar Management
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Spotler Engage Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Spotler Engage FAQs

Spotler Engage is an advanced customer service software designed to enhance customer interactions and improve service delivery for businesses. This platform offers a suite of tools for managing customer inquiries, tracking support tickets, and providing timely responses to customer needs. With Spotler Engage, users can create a centralized knowledge base that enables customers to find answers to common questions quickly. The software features multi-channel support, allowing businesses to communicate with customers through various platforms, including email, chat, and social media. Additionally, Spotler Engage provides analytics tools that offer insights into customer satisfaction and service performance, helping organizations identify areas for improvement. By adopting Spotler Engage, businesses can enhance their customer service capabilities, improve customer satisfaction, and drive loyalty.

  • No, Spotler Engage does not offer a free version.

  • Yes, Spotler Engage offers a free trial.

  • No, Credit Card details are not required for the Spotler Engage trial.

  • No, Spotler Engage does not offer an API.

  • Spotler Engage offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Spotler Engage offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Spotler Engage supports the following languages:
    • German , English , French , Dutch

  • Following are the typical users of the Spotler Engage:
    • Self-Employed , Small-Business , Midsize-Business

  • Spotler Engage supports the following deployment:
    • Cloud Hosted

  • Spotler Engage supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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