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SpeechVox IVR Overview

SpeechVox IVR is a sophisticated interactive voice response (IVR) software solution that enhances customer service experiences through automated voice interactions. Designed for businesses of all sizes, this software allows organizations to create customizable voice menus that guide callers to the information or support they need efficiently. With advanced speech recognition capabilities, SpeechVox IVR enables users to navigate systems using natural language, reducing wait times and improving overall satisfaction. The software also offers seamless integration with CRM systems, ensuring that customer data is readily available for personalized service. Additionally, SpeechVox IVR provides detailed analytics and reporting features, allowing businesses to track call volumes, user behavior, and system performance. By implementing SpeechVox IVR, organizations can streamline their customer service processes, reduce operational costs, and enhance the overall customer experience through effective automation.

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Contact Details

  • Vendor Name Manam Infotech
  • Founded 2007
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Telecommunications

SpeechVox IVR Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages

SpeechVox IVR Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$5000 Per User

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SpeechVox IVR FAQs

SpeechVox IVR is a sophisticated interactive voice response (IVR) software solution that enhances customer service experiences through automated voice interactions. Designed for businesses of all sizes, this software allows organizations to create customizable voice menus that guide callers to the information or support they need efficiently. With advanced speech recognition capabilities, SpeechVox IVR enables users to navigate systems using natural language, reducing wait times and improving overall satisfaction. The software also offers seamless integration with CRM systems, ensuring that customer data is readily available for personalized service. Additionally, SpeechVox IVR provides detailed analytics and reporting features, allowing businesses to track call volumes, user behavior, and system performance. By implementing SpeechVox IVR, organizations can streamline their customer service processes, reduce operational costs, and enhance the overall customer experience through effective automation.

  • No, SpeechVox IVR does not offer a free version.

  • Yes, SpeechVox IVR offers a free trial.

  • No, Credit Card details are not required for the SpeechVox IVR trial.

  • SpeechVox IVR offers the following pricing plans & packages:

    Basic

    $5000 Per User

  • SpeechVox IVR supports the following payment frequencies:

    • One-Time Payment

  • No, SpeechVox IVR does not offer an API.

  • SpeechVox IVR offers support with the following options:
    • 24x7 Support , Chat

  • SpeechVox IVR supports the following languages:
    • English

  • Following are the typical users of the SpeechVox IVR:
    • Self-Employed , Small-Business , Midsize-Business

  • SpeechVox IVR supports the following deployment:
    • Cloud Hosted

  • SpeechVox IVR supports the following devices and operating systems:
    • Web-Based