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Live Chat Software for Microsoft Teams, Google Chat, Slack, and ChatGPT

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Social Intents Overview

Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ensuring efficient team coordination during customer interactions. The software also offers automated chat triggers and customizable chat widgets, which help in personalizing the customer experience. Additionally, it provides valuable analytics, giving insights into customer behavior and chat performance. Its user-friendly setup and integration with major CRM systems make Social Intents a practical choice for businesses aiming to boost their customer service and engagement strategies.

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Social Intents Screenshot & Video

Contact Details

  • Vendor Name Social Intents
  • Founded 2014
  • Location United States
  • Employees 1-10

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Information Technology & Services

Social Intents Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Social Intents Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page   Trial Page   Demo Page  

Plans & Packages

Starter

$39 Per Month

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Social Intents FAQs

Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ensuring efficient team coordination during customer interactions. The software also offers automated chat triggers and customizable chat widgets, which help in personalizing the customer experience. Additionally, it provides valuable analytics, giving insights into customer behavior and chat performance. Its user-friendly setup and integration with major CRM systems make Social Intents a practical choice for businesses aiming to boost their customer service and engagement strategies.

  • No, Social Intents does not offer a free version.

  • Yes, Social Intents offers a free trial.

  • No, Credit Card details are not required for the Social Intents trial.

  • Social Intents offers the following pricing plans & packages:

    Starter

    $39 Per Month

  • Social Intents supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Social Intents offers an API.

  • Social Intents offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base

  • Social Intents offers training with the following options:
    • Documentation , Videos

  • Social Intents supports the following languages:
    • English

  • Following are the typical users of the Social Intents:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Social Intents supports the following deployment:
    • Cloud Hosted

  • Social Intents supports the following devices and operating systems:
    • Web-Based

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