Snapsolv Overview

Snapsolv is a live chat software designed to help businesses enhance customer support by offering real-time communication with website visitors and app users. The platform enables customer service teams to engage with customers through live chat, providing instant assistance for inquiries, issues, or feedback. Snapsolv offers features like automated chatbots, ticketing systems, and integrations with CRM platforms, allowing businesses to manage customer interactions efficiently. The software also supports multi-channel communication, enabling businesses to interact with customers via chat, email, and social media. Snapsolv’s analytics tools provide insights into customer satisfaction and agent performance, making it ideal for companies looking to improve customer support and engagement.

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Contact Details

  • Vendor Name Snapsolv
  • Founded 2014
  • Location United States

Support

    NA


Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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Snapsolv Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Snapsolv Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$14.99 Per Month

Snapsolv FAQs

Snapsolv is a live chat software designed to help businesses enhance customer support by offering real-time communication with website visitors and app users. The platform enables customer service teams to engage with customers through live chat, providing instant assistance for inquiries, issues, or feedback. Snapsolv offers features like automated chatbots, ticketing systems, and integrations with CRM platforms, allowing businesses to manage customer interactions efficiently. The software also supports multi-channel communication, enabling businesses to interact with customers via chat, email, and social media. Snapsolv’s analytics tools provide insights into customer satisfaction and agent performance, making it ideal for companies looking to improve customer support and engagement.

  • No, Snapsolv does not offer a free version.

  • Yes, Snapsolv offers a free trial.

  • No, Credit Card details are not required for the Snapsolv trial.

  • Snapsolv offers the following pricing plans & packages:

    Basic

    $14.99 Per Month

  • Snapsolv supports the following payment frequencies:

    • Monthly Subscription

  • No, Snapsolv does not offer an API.

  • Snapsolv offers training with the following options:
    • Live Online , Documentation

  • Snapsolv supports the following languages:
    • English

  • Following are the typical users of the Snapsolv:
    • Self-Employed , Small-Business , Midsize-Business

  • Snapsolv supports the following deployment:
    • Cloud Hosted

  • Snapsolv supports the following devices and operating systems:
    • Web-Based