Service iBot Overview

Service iBot is an advanced field service management (FSM) software that helps businesses efficiently manage their field operations, optimize technician productivity, and improve customer service. The platform automates scheduling, dispatching, and tracking of service calls, ensuring that technicians are assigned to the right jobs at the right time. Service iBot integrates with CRM and ERP systems to provide real-time visibility into customer data, service history, and inventory levels, enabling field agents to provide faster, more informed service. The software’s mobile capabilities allow technicians to access job details, update statuses, and report issues directly from their devices. Service iBot also includes features for invoicing, work order management, and customer feedback, allowing businesses to streamline workflows and enhance customer satisfaction. Whether in the HVAC, plumbing, or maintenance industry, Service iBot helps organizations reduce downtime, increase service efficiency, and improve the overall customer experience.

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Service iBot Screenshot & Video

Contact Details

  • Vendor Name Service iBot
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Management Consulting, Oil & Energy, Renewables & Environment, Utilities

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Service iBot Features

  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management

Service iBot Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$39 Per User

Service iBot FAQs

Service iBot is an advanced field service management (FSM) software that helps businesses efficiently manage their field operations, optimize technician productivity, and improve customer service. The platform automates scheduling, dispatching, and tracking of service calls, ensuring that technicians are assigned to the right jobs at the right time. Service iBot integrates with CRM and ERP systems to provide real-time visibility into customer data, service history, and inventory levels, enabling field agents to provide faster, more informed service. The software’s mobile capabilities allow technicians to access job details, update statuses, and report issues directly from their devices. Service iBot also includes features for invoicing, work order management, and customer feedback, allowing businesses to streamline workflows and enhance customer satisfaction. Whether in the HVAC, plumbing, or maintenance industry, Service iBot helps organizations reduce downtime, increase service efficiency, and improve the overall customer experience.

  • No, Service iBot does not offer a free version.

  • Yes, Service iBot offers a free trial.

  • No, Credit Card details are not required for the Service iBot trial.

  • Service iBot offers the following pricing plans & packages:

    Basic

    $39 Per User

  • Service iBot supports the following payment frequencies:

    • Monthly Subscription

  • No, Service iBot does not offer an API.

  • Service iBot offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • Service iBot offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Service iBot supports the following languages:
    • English

  • Following are the typical users of the Service iBot:
    • Self-Employed , Small-Business , Midsize-Business

  • Service iBot supports the following deployment:
    • Cloud Hosted , On-Premise

  • Service iBot supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows