Serfy Overview

Serfy is a powerful field service management software designed to optimize the scheduling and execution of field operations for businesses. This platform provides a comprehensive suite of tools for managing work orders, tracking technician performance, and ensuring customer satisfaction. With its intuitive interface, Serfy enables dispatchers to assign tasks efficiently and monitor real-time progress, ensuring that jobs are completed on time. The software also offers features like mobile access for field technicians, allowing them to update job statuses and communicate with the office seamlessly. By enhancing communication and coordination, Serfy helps businesses improve their service delivery and operational efficiency. This software is ideal for companies in sectors like maintenance, repair, and installation, looking to streamline their field service operations.

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Serfy Screenshot & Video

Contact Details

  • Vendor Name Serfy
  • Founded 2012
  • Location Lithuania

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

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Serfy Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management

Serfy Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$199 Per User

Serfy FAQs

Serfy is a powerful field service management software designed to optimize the scheduling and execution of field operations for businesses. This platform provides a comprehensive suite of tools for managing work orders, tracking technician performance, and ensuring customer satisfaction. With its intuitive interface, Serfy enables dispatchers to assign tasks efficiently and monitor real-time progress, ensuring that jobs are completed on time. The software also offers features like mobile access for field technicians, allowing them to update job statuses and communicate with the office seamlessly. By enhancing communication and coordination, Serfy helps businesses improve their service delivery and operational efficiency. This software is ideal for companies in sectors like maintenance, repair, and installation, looking to streamline their field service operations.

  • No, Serfy does not offer a free version.

  • Yes, Serfy offers a free trial.

  • No, Credit Card details are not required for the Serfy trial.

  • Serfy offers the following pricing plans & packages:

    Basic

    $199 Per User

  • Serfy supports the following payment frequencies:

    • Monthly Subscription

  • No, Serfy does not offer an API.

  • Serfy offers support with the following options:
    • Email , Phone , Chat

  • Serfy offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Serfy supports the following languages:
    • English

  • Following are the typical users of the Serfy:
    • Self-Employed , Small-Business , Midsize-Business

  • Serfy supports the following deployment:
    • Cloud Hosted

  • Serfy supports the following devices and operating systems:
    • Web-Based , iPhone , Android