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AI for delightful customer service

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SendBird Overview

SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their applications. The software also offers advanced moderation tools, ensuring safe and compliant communication within apps. SendBird’s scalability and flexibility make it suitable for industries like gaming, healthcare, and customer support. By providing a powerful communication infrastructure, SendBird helps businesses improve user engagement and create more interactive app experiences.

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SendBird Screenshot & Video

Contact Details

  • Vendor Name SendBird
  • Founded 2012
  • Location United States
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

E-learning, Market Research, Media, Real Estate

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SendBird Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Access Controls
  • Arrow Icon Collaboration Tools
  • Arrow Icon Debugging
  • Arrow Icon Deployment Management
  • Arrow Icon Integrated Development Environment
  • Arrow Icon Source Control
  • Arrow Icon Task Management
  • Arrow Icon Version Control
  • Arrow Icon Workflow Management
  • Arrow Icon Change Management
  • Arrow Icon Configurable Workflow
  • Arrow Icon Offline Access
  • Arrow Icon Database Support
  • Arrow Icon Pre-built Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Data Modeling
  • Arrow Icon No-Code Development
  • Arrow Icon Compatibility Testing
  • Arrow Icon Graphical User Interface
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Accounting Integration
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon API
  • Arrow Icon API Design
  • Arrow Icon API Lifecycle Management
  • Arrow Icon Application Management
  • Arrow Icon Compliance Management
  • Arrow Icon CRM
  • Arrow Icon Customizable Reports
  • Arrow Icon Dashboard
  • Arrow Icon Dashboard Creation
  • Arrow Icon Database Support
  • Arrow Icon Data Connectors
  • Arrow Icon Data Import/Export
  • Arrow Icon Data Mapping
  • Arrow Icon Data Synchronization
  • Arrow Icon Data Visualization
  • Arrow Icon Developer Portal
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon eCommerce Management
  • Arrow Icon Email Management
  • Arrow Icon ERP integration
  • Arrow Icon Mobile Access
  • Arrow Icon Monitoring
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon QuickBooks Integration
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Real-Time Data
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Rules-Based Workflow
  • Arrow Icon Sales Management
  • Arrow Icon Search/Filter
  • Arrow Icon Self Service Portal
  • Arrow Icon SMS Messaging
  • Arrow Icon Social Media Integration
  • Arrow Icon Testing Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Threat Protection
  • Arrow Icon Traffic Control
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon User Management
  • Arrow Icon Version Control
  • Arrow Icon Workflow Management
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Employee Database
  • Arrow Icon Activity/News Feed
  • Arrow Icon Employee Photos
  • Arrow Icon Newsletter Management
  • Arrow Icon Blogs
  • Arrow Icon Screen Sharing
  • Arrow Icon Video Conferencing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Meeting Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Artificial Intelligence

SendBird Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

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SendBird FAQs

SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their applications. The software also offers advanced moderation tools, ensuring safe and compliant communication within apps. SendBird’s scalability and flexibility make it suitable for industries like gaming, healthcare, and customer support. By providing a powerful communication infrastructure, SendBird helps businesses improve user engagement and create more interactive app experiences.

  • Yes, SendBird offers a free version.

  • Yes, SendBird offers a free trial.

  • No, Credit Card details are not required for the SendBird trial.

  • SendBird supports the following payment frequencies:

    • Monthly Subscription

  • No, SendBird does not offer an API.

  • SendBird offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SendBird offers training with the following options:
    • Live Online , Documentation

  • SendBird supports the following languages:
    • English

  • Following are the typical users of the SendBird:
    • Self-Employed , Small-Business , Midsize-Business

  • SendBird supports the following deployment:
    • Cloud Hosted

  • SendBird supports the following devices and operating systems:
    • Web-Based

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