rootle Overview

rootle is a versatile live chat software solution designed to improve customer support and engagement for businesses of all sizes. With rootle, companies can offer real-time chat support, allowing customers to get quick answers and assistance directly from a website or mobile app. The platform includes customizable chat widgets that align with brand aesthetics, providing a cohesive experience for users. rootle’s powerful features, such as chat routing, canned responses, and customer analytics, enable support teams to handle queries efficiently and offer personalized assistance. Additionally, rootle integrates with CRM and helpdesk tools, ensuring a seamless flow of information and enhanced customer insights. The software’s proactive messaging feature lets businesses initiate chats based on user behavior, enhancing engagement and conversion rates. With rootle, companies can provide exceptional customer service, reduce response times, and boost overall customer satisfaction.

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Contact Details

  • Vendor Name HENDT
  • Founded
  • Location Germany

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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rootle Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

rootle Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

rootle FAQs

rootle is a versatile live chat software solution designed to improve customer support and engagement for businesses of all sizes. With rootle, companies can offer real-time chat support, allowing customers to get quick answers and assistance directly from a website or mobile app. The platform includes customizable chat widgets that align with brand aesthetics, providing a cohesive experience for users. rootle’s powerful features, such as chat routing, canned responses, and customer analytics, enable support teams to handle queries efficiently and offer personalized assistance. Additionally, rootle integrates with CRM and helpdesk tools, ensuring a seamless flow of information and enhanced customer insights. The software’s proactive messaging feature lets businesses initiate chats based on user behavior, enhancing engagement and conversion rates. With rootle, companies can provide exceptional customer service, reduce response times, and boost overall customer satisfaction.

  • No, rootle does not offer a free version.

  • Yes, rootle offers a free trial.

  • No, Credit Card details are not required for the rootle trial.

  • No, rootle does not offer an API.

  • rootle supports the following languages:
    • English

  • Following are the typical users of the rootle:
    • Self-Employed , Small-Business , Midsize-Business

  • rootle supports the following deployment:
    • Cloud Hosted

  • rootle supports the following devices and operating systems:
    • Web-Based