Rasa Overview

Rasa is an advanced Live Chat Software designed to enhance customer support and engagement through real-time communication. It offers a comprehensive platform for managing live chat interactions, enabling businesses to connect with customers instantly and address their inquiries effectively. Rasa provides robust tools for chat management, allowing support teams to monitor conversations, assign tickets, and respond to customer queries seamlessly. The software’s intuitive interface enables users to personalize their communication, improving the overall customer experience. Additionally, Rasa includes features for analytics and reporting, providing valuable insights into chat performance, response times, and customer satisfaction levels. With strong integration capabilities with CRM systems and other support tools, Rasa ensures a unified approach to customer engagement. Whether you operate a small business or a large enterprise, Rasa empowers you to enhance customer service, increase engagement, and drive satisfaction through effective and reliable live chat solutions.

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Rasa Screenshot & Video

Contact Details

  • Vendor Name Rasa Technologies
  • Founded
  • Location Germany

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Banking, Computer Software, E-learning, Information Technology & Services

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Rasa Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Rasa Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • NA

Rasa FAQs

Rasa is an advanced Live Chat Software designed to enhance customer support and engagement through real-time communication. It offers a comprehensive platform for managing live chat interactions, enabling businesses to connect with customers instantly and address their inquiries effectively. Rasa provides robust tools for chat management, allowing support teams to monitor conversations, assign tickets, and respond to customer queries seamlessly. The software’s intuitive interface enables users to personalize their communication, improving the overall customer experience. Additionally, Rasa includes features for analytics and reporting, providing valuable insights into chat performance, response times, and customer satisfaction levels. With strong integration capabilities with CRM systems and other support tools, Rasa ensures a unified approach to customer engagement. Whether you operate a small business or a large enterprise, Rasa empowers you to enhance customer service, increase engagement, and drive satisfaction through effective and reliable live chat solutions.

  • Yes, Rasa offers a free version.

  • Yes, Rasa offers a free trial.

  • No, Credit Card details are not required for the Rasa trial.

  • No, Rasa does not offer an API.

  • Rasa offers support with the following options:
    • Chat

  • Rasa offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Rasa supports the following languages:
    • English

  • Following are the typical users of the Rasa:
    • Self-Employed , Small-Business , Midsize-Business

  • Rasa supports the following deployment:
    • Cloud Hosted , On-Premise

  • Rasa supports the following devices and operating systems:
    • Web-Based , Windows , Linux