Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create custom feedback forms that can be sent after every customer interaction, ensuring that feedback is gathered consistently. The software provides in-depth analytics, offering insights into customer sentiments, identifying areas for improvement, and tracking customer satisfaction trends over time. With automated reporting, businesses can monitor satisfaction metrics and address potential issues before they escalate. Raaft also integrates with CRM systems, making it easy to link customer feedback with individual profiles and interactions. By actively listening to customers, Raaft helps businesses boost loyalty, improve service quality, and ultimately enhance the customer experience.
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