Raaft Overview

Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create custom feedback forms that can be sent after every customer interaction, ensuring that feedback is gathered consistently. The software provides in-depth analytics, offering insights into customer sentiments, identifying areas for improvement, and tracking customer satisfaction trends over time. With automated reporting, businesses can monitor satisfaction metrics and address potential issues before they escalate. Raaft also integrates with CRM systems, making it easy to link customer feedback with individual profiles and interactions. By actively listening to customers, Raaft helps businesses boost loyalty, improve service quality, and ultimately enhance the customer experience.

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Raaft Screenshot & Video

Contact Details

  • Vendor Name Raaft
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software

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Raaft Features

  • Arrow Icon Data Discovery
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Storage Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Visual Analytics
  • Arrow Icon Customizable Reports
  • Arrow Icon Data Mapping
  • Arrow Icon Ad hoc Analysis
  • Arrow Icon Visual Discovery
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Performance Metrics
  • Arrow Icon Dashboard
  • Arrow Icon Drag & Drop
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Search/Filter
  • Arrow Icon Charting
  • Arrow Icon Data Extraction
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Metadata Management
  • Arrow Icon Widgets
  • Arrow Icon Data Connectors
  • Arrow Icon Forecasting
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Self-service Analytics
  • Arrow Icon User Management
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Communication
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon Churn Management
  • Arrow Icon Retention Tracking
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Data Management
  • Arrow Icon Personalization
  • Arrow Icon Health Score
  • Arrow Icon Customer Engagement
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon SaaS Operations Management
  • Arrow Icon Vendor Management
  • Arrow Icon Spend Management
  • Arrow Icon Shadow IT Detection
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon License Management
  • Arrow Icon Renewal Management
  • Arrow Icon Subscription Management
  • Arrow Icon Onboarding
  • Arrow Icon Enrollments/Onboarding
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Dunning Management
  • Arrow Icon Product Catalog
  • Arrow Icon Subscription Plan Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Tax Management
  • Arrow Icon Discount Management
  • Arrow Icon Revenue Recognition
  • Arrow Icon Cancellation Management

Raaft Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$79 Per Month

Raaft FAQs

Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create custom feedback forms that can be sent after every customer interaction, ensuring that feedback is gathered consistently. The software provides in-depth analytics, offering insights into customer sentiments, identifying areas for improvement, and tracking customer satisfaction trends over time. With automated reporting, businesses can monitor satisfaction metrics and address potential issues before they escalate. Raaft also integrates with CRM systems, making it easy to link customer feedback with individual profiles and interactions. By actively listening to customers, Raaft helps businesses boost loyalty, improve service quality, and ultimately enhance the customer experience.

  • No, Raaft does not offer a free version.

  • Yes, Raaft offers a free trial.

  • No, Credit Card details are not required for the Raaft trial.

  • Raaft offers the following pricing plans & packages:

    Basic

    $79 Per Month

  • Raaft supports the following payment frequencies:

    • Monthly Subscription

  • No, Raaft does not offer an API.

  • Raaft supports the following languages:
    • English

  • Following are the typical users of the Raaft:
    • Self-Employed , Small-Business , Midsize-Business

  • Raaft supports the following deployment:
    • Cloud Hosted

  • Raaft supports the following devices and operating systems:
    • Web-Based