Pickle is an innovative call recording software designed to capture and analyze phone conversations for better customer service, compliance, and training. The software automatically records all incoming and outgoing calls, storing them securely for future review. Pickle includes features such as automatic transcription, keyword spotting, and sentiment analysis, allowing businesses to extract valuable insights from every conversation. The transcription feature helps teams quickly search and review specific parts of conversations, saving time and ensuring that no critical details are missed. Additionally, the software provides robust analytics tools to evaluate call quality, agent performance, and customer satisfaction. Pickle’s reporting tools enable managers to track call trends, identify training opportunities, and improve team effectiveness. With its easy-to-use interface and seamless integration with CRM and communication platforms, Pickle helps businesses improve customer interactions, ensure regulatory compliance, and refine training programs to boost performance and drive better business outcomes.
Pickle
United States
Knowledge Base
Lead Capture
