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Oracle Field Service Overview

Oracle Field Service is a robust Field Service Management Software designed to optimize service delivery and improve customer satisfaction. The platform provides tools for scheduling, dispatching, and tracking field technicians, enabling organizations to respond to service requests efficiently. With Oracle Field Service, users can leverage real-time data to manage resources, monitor job progress, and ensure timely service completion. The software also features mobile access, allowing technicians to update job statuses and communicate with the office while on-site. Reporting tools provide insights into service performance and operational efficiency. Oracle Field Service enhances productivity and helps organizations deliver exceptional customer service through effective management of field operations.

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Oracle Field Service Screenshot & Video

Contact Details

  • Vendor Name Oracle
  • Founded 1977
  • Location United States

Support

  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

Industries

Biotechnology, Computer & Network Security, Computer Software

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Oracle Field Service Features

  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

Oracle Field Service Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Oracle Field Service FAQs

Oracle Field Service is a robust Field Service Management Software designed to optimize service delivery and improve customer satisfaction. The platform provides tools for scheduling, dispatching, and tracking field technicians, enabling organizations to respond to service requests efficiently. With Oracle Field Service, users can leverage real-time data to manage resources, monitor job progress, and ensure timely service completion. The software also features mobile access, allowing technicians to update job statuses and communicate with the office while on-site. Reporting tools provide insights into service performance and operational efficiency. Oracle Field Service enhances productivity and helps organizations deliver exceptional customer service through effective management of field operations.

  • No, Oracle Field Service does not offer a free version.

  • Yes, Oracle Field Service offers a free trial.

  • No, Credit Card details are not required for the Oracle Field Service trial.

  • No, Oracle Field Service does not offer an API.

  • Oracle Field Service offers support with the following options:
    • Chat , Knowledge Base

  • Oracle Field Service offers training with the following options:
    • Documentation , Videos

  • Oracle Field Service supports the following languages:
    • Czech , Danish , German , Greek , English , Finnish , French , Hindi , Hungarian , Italian , Japanese , Korean , Dutch , Polish , Portuguese , Romanian , Russian , Spanish , Swedish , Turkish , Chinese (Simplified)

  • Following are the typical users of the Oracle Field Service:
    • Self-Employed , Small-Business , Midsize-Business

  • Oracle Field Service supports the following deployment:
    • Cloud Hosted

  • Oracle Field Service supports the following devices and operating systems:
    • Web-Based