OMNITRACKS Overview

OMNITRACKS is an advanced issue tracking software designed to help organizations manage and resolve issues effectively throughout their operations. The platform provides tools for logging, tracking, and prioritizing issues, ensuring that teams can address problems promptly and efficiently. OMNITRACKS allows users to categorize issues based on severity and impact, facilitating effective resource allocation and resolution strategies. The software’s user-friendly interface enables team members to collaborate on issue resolution, share updates, and communicate progress seamlessly. With robust reporting and analytics capabilities, OMNITRACKS offers insights into issue trends, response times, and resolution effectiveness, helping organizations identify areas for improvement. Ideal for IT teams, project managers, and organizations seeking to enhance their issue management processes, OMNITRACKS delivers a comprehensive solution that drives operational efficiency and supports continuous improvement initiatives.

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Contact Details

  • Vendor Name OMNINET
  • Founded
  • Location Germany

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Consumer Services, Education Management, Telecommunications

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OMNITRACKS Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management

OMNITRACKS Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

OMNITRACKS FAQs

OMNITRACKS is an advanced issue tracking software designed to help organizations manage and resolve issues effectively throughout their operations. The platform provides tools for logging, tracking, and prioritizing issues, ensuring that teams can address problems promptly and efficiently. OMNITRACKS allows users to categorize issues based on severity and impact, facilitating effective resource allocation and resolution strategies. The software’s user-friendly interface enables team members to collaborate on issue resolution, share updates, and communicate progress seamlessly. With robust reporting and analytics capabilities, OMNITRACKS offers insights into issue trends, response times, and resolution effectiveness, helping organizations identify areas for improvement. Ideal for IT teams, project managers, and organizations seeking to enhance their issue management processes, OMNITRACKS delivers a comprehensive solution that drives operational efficiency and supports continuous improvement initiatives.

  • No, OMNITRACKS does not offer a free version.

  • Yes, OMNITRACKS offers a free trial.

  • No, Credit Card details are not required for the OMNITRACKS trial.

  • OMNITRACKS supports the following payment frequencies:

    • Monthly Subscription

  • No, OMNITRACKS does not offer an API.

  • OMNITRACKS supports the following languages:
    • English

  • Following are the typical users of the OMNITRACKS:
    • Self-Employed , Small-Business , Midsize-Business

  • OMNITRACKS supports the following deployment:
    • Cloud Hosted

  • OMNITRACKS supports the following devices and operating systems:
    • Web-Based