OmniOmni Overview

OmniOmni is a versatile Live Chat Software designed to help businesses connect with customers in real-time. The platform allows customer service teams to engage with website visitors, answer inquiries, and provide personalized support instantly. OmniOmni’s chat interface is user-friendly, supporting features like chatbots, canned responses, and file sharing, which make interactions seamless and efficient. The software also integrates with CRM systems, enabling agents to access customer information quickly and provide relevant assistance. OmniOmni includes analytics to track customer interactions, helping businesses understand customer needs and improve service quality. For companies aiming to boost customer satisfaction, enhance support capabilities, and convert leads in real-time, OmniOmni offers a comprehensive, easy-to-implement solution.

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Contact Details

  • Vendor Name Omni
  • Founded
  • Location Poland

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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OmniOmni Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

OmniOmni Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

Plans & Packages

Basic

$0 Per Feature

OmniOmni FAQs

OmniOmni is a versatile Live Chat Software designed to help businesses connect with customers in real-time. The platform allows customer service teams to engage with website visitors, answer inquiries, and provide personalized support instantly. OmniOmni’s chat interface is user-friendly, supporting features like chatbots, canned responses, and file sharing, which make interactions seamless and efficient. The software also integrates with CRM systems, enabling agents to access customer information quickly and provide relevant assistance. OmniOmni includes analytics to track customer interactions, helping businesses understand customer needs and improve service quality. For companies aiming to boost customer satisfaction, enhance support capabilities, and convert leads in real-time, OmniOmni offers a comprehensive, easy-to-implement solution.

  • Yes, OmniOmni offers a free version.

  • Yes, OmniOmni offers a free trial.

  • No, Credit Card details are not required for the OmniOmni trial.

  • OmniOmni offers the following pricing plans & packages:

    Basic

    $0 Per Feature

  • No, OmniOmni does not offer an API.

  • OmniOmni offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • OmniOmni offers training with the following options:
    • Live Online

  • OmniOmni supports the following languages:
    • English

  • Following are the typical users of the OmniOmni:
    • Self-Employed , Small-Business , Midsize-Business

  • OmniOmni supports the following deployment:
    • Cloud Hosted , On-Premise

  • OmniOmni supports the following devices and operating systems:
    • Web-Based , Windows