OMC Incident Management System Overview

OMC Incident Management System is a specialized issue tracking software designed to help organizations manage and resolve incidents efficiently. The platform provides comprehensive tools for tracking issues, managing workflows, and generating reports on incident resolution performance. With its user-friendly interface, users can easily log incidents, monitor progress, and communicate with team members. Key features include automated ticketing processes, customizable workflows, and integration capabilities with existing project management systems, allowing for seamless incident management. By implementing OMC Incident Management System, organizations can significantly improve their incident resolution practices, reduce response times, and enhance overall operational efficiency. The software empowers teams to maintain accurate records of incidents and ensure timely resolution, ensuring business continuity. Ultimately, OMC Incident Management System is an invaluable tool for any organization looking to optimize its issue tracking processes and drive operational excellence.

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Contact Details

  • Vendor Name OMC Systems
  • Founded 2008
  • Location United States

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Insurance

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OMC Incident Management System Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management

OMC Incident Management System Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$20000 Per User

OMC Incident Management System FAQs

OMC Incident Management System is a specialized issue tracking software designed to help organizations manage and resolve incidents efficiently. The platform provides comprehensive tools for tracking issues, managing workflows, and generating reports on incident resolution performance. With its user-friendly interface, users can easily log incidents, monitor progress, and communicate with team members. Key features include automated ticketing processes, customizable workflows, and integration capabilities with existing project management systems, allowing for seamless incident management. By implementing OMC Incident Management System, organizations can significantly improve their incident resolution practices, reduce response times, and enhance overall operational efficiency. The software empowers teams to maintain accurate records of incidents and ensure timely resolution, ensuring business continuity. Ultimately, OMC Incident Management System is an invaluable tool for any organization looking to optimize its issue tracking processes and drive operational excellence.

  • No, OMC Incident Management System does not offer a free version.

  • Yes, OMC Incident Management System offers a free trial.

  • No, Credit Card details are not required for the OMC Incident Management System trial.

  • OMC Incident Management System offers the following pricing plans & packages:

    Basic

    $20000 Per User

  • OMC Incident Management System supports the following payment frequencies:

    • One-Time Payment

  • No, OMC Incident Management System does not offer an API.

  • OMC Incident Management System offers support with the following options:
    • Chat

  • OMC Incident Management System supports the following languages:
    • English

  • Following are the typical users of the OMC Incident Management System:
    • Self-Employed , Small-Business , Midsize-Business

  • OMC Incident Management System supports the following deployment:
    • Cloud Hosted

  • OMC Incident Management System supports the following devices and operating systems:
    • Web-Based