NovoChat is a dynamic Live Chat Software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and personalized service. NovoChat features an intuitive interface with customizable chat widgets, enabling businesses to tailor the chat experience to match their brand identity. The software includes advanced features such as automated chatbots, proactive chat invitations, and multi-channel support, ensuring that customers receive timely and relevant responses to their inquiries. Additionally, NovoChat provides robust analytics and reporting tools, allowing businesses to track chat performance, measure customer satisfaction, and identify opportunities for improvement. With its seamless integration with CRM and other business systems, NovoChat empowers businesses to enhance their customer service, boost engagement, and drive conversions through effective live chat interactions.
Novocall
2017
Singapore
Proprietary
Transfers/Routing
