Moneypenny Overview

Moneypenny is an advanced Live Chat Software designed to enhance customer service and support for businesses across various industries. The platform offers a comprehensive suite of tools for real-time communication, enabling businesses to engage with their customers instantly and efficiently. Features include customizable chat widgets, automated chatbots, and proactive chat invitations, ensuring that customer inquiries are addressed promptly and effectively. Moneypenny also provides robust analytics and reporting, offering insights into customer interactions, agent performance, and chat metrics to inform strategic decisions. Integration with popular CRM and helpdesk systems ensures a seamless workflow, allowing customer service teams to manage conversations and track customer history effortlessly. With its user-friendly interface and powerful functionality, Moneypenny empowers businesses to deliver exceptional customer experiences, increase satisfaction, and drive loyalty through effective live chat interactions.

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Contact Details

  • Vendor Name Moneypenny
  • Founded 2000
  • Location United States

Support

  • Email Email

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Moneypenny Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Moneypenny Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Moneypenny FAQs

Moneypenny is an advanced Live Chat Software designed to enhance customer service and support for businesses across various industries. The platform offers a comprehensive suite of tools for real-time communication, enabling businesses to engage with their customers instantly and efficiently. Features include customizable chat widgets, automated chatbots, and proactive chat invitations, ensuring that customer inquiries are addressed promptly and effectively. Moneypenny also provides robust analytics and reporting, offering insights into customer interactions, agent performance, and chat metrics to inform strategic decisions. Integration with popular CRM and helpdesk systems ensures a seamless workflow, allowing customer service teams to manage conversations and track customer history effortlessly. With its user-friendly interface and powerful functionality, Moneypenny empowers businesses to deliver exceptional customer experiences, increase satisfaction, and drive loyalty through effective live chat interactions.

  • No, Moneypenny does not offer a free version.

  • Yes, Moneypenny offers a free trial.

  • No, Credit Card details are not required for the Moneypenny trial.

  • No, Moneypenny does not offer an API.

  • Moneypenny offers support with the following options:
    • Email

  • Moneypenny supports the following languages:
    • English

  • Following are the typical users of the Moneypenny:
    • Self-Employed , Small-Business , Midsize-Business

  • Moneypenny supports the following deployment:
    • Cloud Hosted

  • Moneypenny supports the following devices and operating systems:
    • Web-Based