monday service Overview

Monday Service is a robust IT service management (ITSM) software that enables organizations to efficiently manage their IT operations, from ticketing to asset management. Designed with flexibility and ease of use in mind, Monday Service offers tools to track and resolve IT issues, automate workflows, and improve service delivery. With its centralized ticketing system, IT teams can easily prioritize, assign, and track service requests, ensuring that issues are addressed in a timely manner. The software also includes features for managing IT assets, software licenses, and maintenance schedules, providing a comprehensive view of the organization’s IT infrastructure. Additionally, Monday Service offers reporting and analytics capabilities, allowing IT managers to track performance metrics, identify trends, and optimize service desk operations. Whether for a small IT department or a large enterprise, Monday Service helps businesses enhance their IT service management, improve response times, and increase user satisfaction.

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Contact Details

  • Vendor Name monday.com
  • Founded 2014
  • Location Israel

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

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monday service Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

monday service Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

monday service FAQs

Monday Service is a robust IT service management (ITSM) software that enables organizations to efficiently manage their IT operations, from ticketing to asset management. Designed with flexibility and ease of use in mind, Monday Service offers tools to track and resolve IT issues, automate workflows, and improve service delivery. With its centralized ticketing system, IT teams can easily prioritize, assign, and track service requests, ensuring that issues are addressed in a timely manner. The software also includes features for managing IT assets, software licenses, and maintenance schedules, providing a comprehensive view of the organization’s IT infrastructure. Additionally, Monday Service offers reporting and analytics capabilities, allowing IT managers to track performance metrics, identify trends, and optimize service desk operations. Whether for a small IT department or a large enterprise, Monday Service helps businesses enhance their IT service management, improve response times, and increase user satisfaction.

  • No, monday service does not offer a free version.

  • Yes, monday service offers a free trial.

  • No, Credit Card details are not required for the monday service trial.

  • No, monday service does not offer an API.

  • monday service supports the following languages:
    • English

  • Following are the typical users of the monday service:
    • Self-Employed , Small-Business , Midsize-Business

  • monday service supports the following deployment:
    • Cloud Hosted

  • monday service supports the following devices and operating systems:
    • Web-Based