MetricInfo Overview

MetricInfo is a comprehensive field service management software solution designed to help businesses in industries like construction, utilities, and HVAC streamline their field operations. The platform enables businesses to efficiently manage service requests, schedule and dispatch technicians, track job progress, and maintain a high level of customer satisfaction. MetricInfo’s real-time tracking features allow managers to monitor technicians’ locations and job statuses, while automated scheduling optimizes routes and assigns tasks based on technician availability and expertise. The software also provides mobile access, allowing field workers to receive job details, update job statuses, and capture customer feedback directly from their smartphones or tablets. With reporting tools that track key performance metrics, businesses can identify inefficiencies, optimize resource allocation, and improve service delivery. MetricInfo also integrates with CRM and accounting systems, ensuring seamless workflows across departments. This makes it a must-have tool for any business managing field operations.

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Contact Details

  • Vendor Name HiveTree Technology
  • Founded
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Management Consulting, Oil & Energy, Renewables & Environment, Utilities

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MetricInfo Features

  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Employee Scheduling
  • Arrow Icon Sick Leave Tracking
  • Arrow Icon Messaging
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Clock In/Out
  • Arrow Icon Reminders
  • Arrow Icon Mobile Alerts
  • Arrow Icon Schedule Distribution
  • Arrow Icon Payroll Management
  • Arrow Icon Timesheet Management
  • Arrow Icon Employee Portal
  • Arrow Icon Shift Swapping
  • Arrow Icon Calendar Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Availability Management
  • Arrow Icon Real Time Updates
  • Arrow Icon GPS
  • Arrow Icon Employee Management
  • Arrow Icon Multi-Location
  • Arrow Icon Task Scheduling
  • Arrow Icon Overtime Calculation
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Employee Database
  • Arrow Icon Compliance Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Attendance Management
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management

MetricInfo Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

MetricInfo FAQs

MetricInfo is a comprehensive field service management software solution designed to help businesses in industries like construction, utilities, and HVAC streamline their field operations. The platform enables businesses to efficiently manage service requests, schedule and dispatch technicians, track job progress, and maintain a high level of customer satisfaction. MetricInfo’s real-time tracking features allow managers to monitor technicians’ locations and job statuses, while automated scheduling optimizes routes and assigns tasks based on technician availability and expertise. The software also provides mobile access, allowing field workers to receive job details, update job statuses, and capture customer feedback directly from their smartphones or tablets. With reporting tools that track key performance metrics, businesses can identify inefficiencies, optimize resource allocation, and improve service delivery. MetricInfo also integrates with CRM and accounting systems, ensuring seamless workflows across departments. This makes it a must-have tool for any business managing field operations.

  • No, MetricInfo does not offer a free version.

  • Yes, MetricInfo offers a free trial.

  • No, Credit Card details are not required for the MetricInfo trial.

  • No, MetricInfo does not offer an API.

  • MetricInfo supports the following languages:
    • English

  • Following are the typical users of the MetricInfo:
    • Self-Employed , Small-Business , Midsize-Business

  • MetricInfo supports the following deployment:
    • Cloud Hosted

  • MetricInfo supports the following devices and operating systems:
    • Web-Based