MDidentity Overview

MDidentity is a reputation management software specifically designed for healthcare professionals and medical practices. The platform helps doctors and healthcare facilities manage their online presence by gathering patient feedback, encouraging positive reviews, and addressing negative ones. MDidentity automates the process of sending post-visit surveys to patients, allowing healthcare providers to collect valuable feedback and improve the quality of care. The software also helps practices monitor their online reputation across multiple review platforms such as Google, Yelp, and Healthgrades, ensuring that they maintain a positive public image. With MDidentity, healthcare providers can respond to reviews directly, resolve patient concerns, and build stronger relationships with their patients. The platform’s reporting tools provide insights into patient satisfaction trends, helping practices identify areas for improvement and track the success of reputation-building initiatives. By proactively managing their online reputation, healthcare professionals can attract more patients, enhance trust, and foster long-term loyalty.

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Contact Details

  • Vendor Name Patient Spectrum
  • Founded 2007
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospital & Health Care, Medical Practice

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MDidentity Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

MDidentity Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$250 Per Month

MDidentity FAQs

MDidentity is a reputation management software specifically designed for healthcare professionals and medical practices. The platform helps doctors and healthcare facilities manage their online presence by gathering patient feedback, encouraging positive reviews, and addressing negative ones. MDidentity automates the process of sending post-visit surveys to patients, allowing healthcare providers to collect valuable feedback and improve the quality of care. The software also helps practices monitor their online reputation across multiple review platforms such as Google, Yelp, and Healthgrades, ensuring that they maintain a positive public image. With MDidentity, healthcare providers can respond to reviews directly, resolve patient concerns, and build stronger relationships with their patients. The platform’s reporting tools provide insights into patient satisfaction trends, helping practices identify areas for improvement and track the success of reputation-building initiatives. By proactively managing their online reputation, healthcare professionals can attract more patients, enhance trust, and foster long-term loyalty.

  • Yes, MDidentity offers a free version.

  • Yes, MDidentity offers a free trial.

  • No, Credit Card details are not required for the MDidentity trial.

  • MDidentity offers the following pricing plans & packages:

    Basic

    $250 Per Month

  • MDidentity supports the following payment frequencies:

    • Monthly Subscription

  • No, MDidentity does not offer an API.

  • MDidentity offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • MDidentity offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • MDidentity supports the following languages:
    • English

  • Following are the typical users of the MDidentity:
    • Self-Employed , Small-Business , Midsize-Business

  • MDidentity supports the following deployment:
    • Cloud Hosted

  • MDidentity supports the following devices and operating systems:
    • Web-Based

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