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LogMeIn Rescue Claim

Remote IT support software as tough as you are

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LogMeIn Rescue Overview

LogMeIn Rescue is a powerful remote IT support software designed to provide instant, secure, and trouble-free connections to devices anywhere in the world. Its strength lies in its ability to quickly and remotely diagnose and solve issues on various devices like computers, smartphones, and tablets. This makes it invaluable for support teams. A key feature is its intuitive interface that simplifies connection to any user's device, which enhances the efficiency of support services. The software includes advanced features like session recording, detailed reporting, and multi-session handling, which are crucial for managing support at scale. LogMeIn Rescue's robust security protocols ensure safe and compliant operations and make it a trusted choice for industries that handle sensitive information. Its scalability and versatility make it suitable for businesses of all sizes, from small firms to large enterprises, providing top-tier remote support capabilities.

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Contact Details

  • Vendor Name GoTo
  • Founded 2003
  • Location United States
  • Employees 1000+

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Mac Mac

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Chinese, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Spanish

Industries

Information Technology & Services

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LogMeIn Rescue Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Screen Sharing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Diagnostics Tools
  • Arrow Icon Mobile Access
  • Arrow Icon Remote Printing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Screen Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon File Transfer
  • Arrow Icon Multiple Monitor Access
  • Arrow Icon Collaboration Tools
  • Arrow Icon Troubleshooting
  • Arrow Icon Configuration Management
  • Arrow Icon Task Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Remediation Management
  • Arrow Icon User Management
  • Arrow Icon Vulnerability Scanning
  • Arrow Icon Real-time Alerts
  • Arrow Icon For MSPs
  • Arrow Icon Policy Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Network Monitoring
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Audit Trail
  • Arrow Icon Patch Management
  • Arrow Icon Mobile Access
  • Arrow Icon Uptime Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Deployment Management
  • Arrow Icon Compliance Management
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Annotations
  • Arrow Icon Desktop/Browser Sharing
  • Arrow Icon Mobile Screen Sharing
  • Arrow Icon Real Time Screen Sharing
  • Arrow Icon Presenter Control Management
  • Arrow Icon Screen Capture
  • Arrow Icon Multi-Participant Screen Sharing
  • Arrow Icon Targeted/Locked Screen Sharing
  • Arrow Icon Screen Mirroring
  • Arrow Icon Screen Recording
  • Arrow Icon Scheduling
  • Arrow Icon Capacity Planning
  • Arrow Icon Event Logs
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon CPU Monitoring
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Patch Management
  • Arrow Icon Server Monitoring
  • Arrow Icon Virtual Machine Monitoring
  • Arrow Icon Email Monitoring
  • Arrow Icon Credential Management

LogMeIn Rescue Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Rescue Remote Support

$108.25 Per Month

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LogMeIn Rescue FAQs

LogMeIn Rescue is a powerful remote IT support software designed to provide instant, secure, and trouble-free connections to devices anywhere in the world. Its strength lies in its ability to quickly and remotely diagnose and solve issues on various devices like computers, smartphones, and tablets. This makes it invaluable for support teams. A key feature is its intuitive interface that simplifies connection to any user's device, which enhances the efficiency of support services. The software includes advanced features like session recording, detailed reporting, and multi-session handling, which are crucial for managing support at scale. LogMeIn Rescue's robust security protocols ensure safe and compliant operations and make it a trusted choice for industries that handle sensitive information. Its scalability and versatility make it suitable for businesses of all sizes, from small firms to large enterprises, providing top-tier remote support capabilities.

  • No, LogMeIn Rescue does not offer a free version.

  • Yes, LogMeIn Rescue offers a free trial.

  • No, Credit Card details are not required for the LogMeIn Rescue trial.

  • LogMeIn Rescue offers the following pricing plans & packages:

    Rescue Remote Support

    $108.25 Per Month

  • LogMeIn Rescue supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, LogMeIn Rescue offers an API.

  • LogMeIn Rescue offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • LogMeIn Rescue offers training with the following options:
    • Webinar , Documentation , Videos

  • LogMeIn Rescue supports the following languages:
    • Chinese , Dutch , English , French , German , Hungarian , Italian , Japanese , Korean , Portuguese , Spanish

  • Following are the typical users of the LogMeIn Rescue:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • LogMeIn Rescue supports the following deployment:
    • Cloud Hosted

  • LogMeIn Rescue supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac

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