LogixOne Chat is a powerful live chat software solution designed to improve customer engagement and enhance real-time communication between businesses and their customers. The platform allows businesses to interact with website visitors instantly, answering questions, resolving issues, and providing personalized support. LogixOne Chat comes with a variety of features, including chatbot automation, allowing businesses to handle simple inquiries automatically, while routing complex issues to live agents. The software also provides integration with CRM systems, enabling businesses to track customer interactions, gather valuable insights, and provide tailored support. Additionally, LogixOne Chat offers tools for chat transcripts, analytics, and performance monitoring, helping businesses assess the effectiveness of their customer support efforts. With customizable chat widgets and automated responses, LogixOne Chat helps businesses deliver superior customer service, reduce response times, and boost customer satisfaction.
Clearscope Solutions
Australia
Proprietary
Transfers/Routing
