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LiveChatAI Overview

LiveChatAI is a powerful live chat software designed to enhance customer support with AI-driven features. It enables businesses to provide instant responses to customer inquiries through automated chatbots, which can handle common queries and escalate complex issues to human agents when necessary. LiveChatAI’s intuitive dashboard allows agents to monitor and manage multiple conversations, ensuring a smooth customer experience. The software integrates seamlessly with CRM systems, enabling agents to access customer information in real-time for personalized support. With analytics and reporting tools, businesses can assess performance metrics and identify areas for improvement. LiveChatAI is ideal for businesses aiming to boost customer satisfaction and streamline support operations with advanced live chat capabilities.

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Contact Details

  • Vendor Name Popupsmart
  • Founded 2018
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Health, Internet, Real Estate

LiveChatAI Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

LiveChatAI Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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LiveChatAI FAQs

LiveChatAI is a powerful live chat software designed to enhance customer support with AI-driven features. It enables businesses to provide instant responses to customer inquiries through automated chatbots, which can handle common queries and escalate complex issues to human agents when necessary. LiveChatAI’s intuitive dashboard allows agents to monitor and manage multiple conversations, ensuring a smooth customer experience. The software integrates seamlessly with CRM systems, enabling agents to access customer information in real-time for personalized support. With analytics and reporting tools, businesses can assess performance metrics and identify areas for improvement. LiveChatAI is ideal for businesses aiming to boost customer satisfaction and streamline support operations with advanced live chat capabilities.

  • No, LiveChatAI does not offer a free version.

  • Yes, LiveChatAI offers a free trial.

  • No, Credit Card details are not required for the LiveChatAI trial.

  • No, LiveChatAI does not offer an API.

  • LiveChatAI supports the following languages:
    • English

  • Following are the typical users of the LiveChatAI:
    • Self-Employed , Small-Business , Midsize-Business

  • LiveChatAI supports the following deployment:
    • Cloud Hosted

  • LiveChatAI supports the following devices and operating systems:
    • Web-Based