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Little SaaS Overview

Little SaaS is an intuitive help desk software designed to help organizations manage customer support requests and improve service delivery. This platform provides comprehensive tools for ticket management, customer communication, and performance tracking, ensuring that support teams can respond to inquiries efficiently. With Little SaaS, users can easily create and assign support tickets, track response times, and monitor customer satisfaction metrics. The software includes features for knowledge base management, automated responses, and reporting, enhancing overall support efficiency. Additionally, Little SaaS supports integration with CRM systems and other business applications, improving collaboration across departments. By leveraging Little SaaS, organizations can enhance their help desk operations, improve customer experiences, and drive satisfaction through effective support management.

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Contact Details

  • Vendor Name Little SaaS
  • Founded
  • Location United States

Support

  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Design, Professional Training, Sporting Goods

Little SaaS Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management

Little SaaS Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Growth

$30 Per Month

Top Little SaaS Alternatives

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Zendesk Suite

Raiseaticket

Salesforce Service Cloud

Jira Service Management

Little SaaS FAQs

Little SaaS is an intuitive help desk software designed to help organizations manage customer support requests and improve service delivery. This platform provides comprehensive tools for ticket management, customer communication, and performance tracking, ensuring that support teams can respond to inquiries efficiently. With Little SaaS, users can easily create and assign support tickets, track response times, and monitor customer satisfaction metrics. The software includes features for knowledge base management, automated responses, and reporting, enhancing overall support efficiency. Additionally, Little SaaS supports integration with CRM systems and other business applications, improving collaboration across departments. By leveraging Little SaaS, organizations can enhance their help desk operations, improve customer experiences, and drive satisfaction through effective support management.

  • Yes, Little SaaS offers a free version.

  • Yes, Little SaaS offers a free trial.

  • No, Credit Card details are not required for the Little SaaS trial.

  • Little SaaS offers the following pricing plans & packages:

    Growth

    $30 Per Month

  • Little SaaS supports the following payment frequencies:

    • Monthly Subscription

  • No, Little SaaS does not offer an API.

  • Little SaaS offers support with the following options:
    • Knowledge Base

  • Little SaaS offers training with the following options:
    • Webinar

  • Little SaaS supports the following languages:
    • English

  • Following are the typical users of the Little SaaS:
    • Self-Employed , Small-Business , Midsize-Business

  • Little SaaS supports the following deployment:
    • Cloud Hosted

  • Little SaaS supports the following devices and operating systems:
    • Web-Based

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