Lead2Team Overview

Lead2Team is an innovative live chat software designed to enhance customer engagement and support for businesses. This platform enables organizations to provide real-time assistance to website visitors, addressing inquiries and concerns promptly. Lead2Team includes features for managing chat interactions, tracking visitor behavior, and analyzing chat performance, allowing businesses to optimize their customer service strategies effectively. The software supports customization options, enabling organizations to tailor chat experiences to align with their brand identity. Additionally, Lead2Team integrates seamlessly with various customer relationship management (CRM) systems, ensuring that customer interactions are tracked and followed up effectively. By utilizing Lead2Team, businesses can enhance customer satisfaction, improve response times, and drive conversions through effective engagement strategies.

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Contact Details

  • Vendor Name Lead2Team
  • Founded
  • Location Spain

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Mechanical or Industrial Engineering

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Lead2Team Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Lead2Team Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Lead2Team FAQs

Lead2Team is an innovative live chat software designed to enhance customer engagement and support for businesses. This platform enables organizations to provide real-time assistance to website visitors, addressing inquiries and concerns promptly. Lead2Team includes features for managing chat interactions, tracking visitor behavior, and analyzing chat performance, allowing businesses to optimize their customer service strategies effectively. The software supports customization options, enabling organizations to tailor chat experiences to align with their brand identity. Additionally, Lead2Team integrates seamlessly with various customer relationship management (CRM) systems, ensuring that customer interactions are tracked and followed up effectively. By utilizing Lead2Team, businesses can enhance customer satisfaction, improve response times, and drive conversions through effective engagement strategies.

  • No, Lead2Team does not offer a free version.

  • Yes, Lead2Team offers a free trial.

  • No, Credit Card details are not required for the Lead2Team trial.

  • Lead2Team supports the following payment frequencies:

    • Monthly Subscription

  • No, Lead2Team does not offer an API.

  • Lead2Team offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Lead2Team offers training with the following options:
    • Documentation , Videos

  • Lead2Team supports the following languages:
    • English

  • Following are the typical users of the Lead2Team:
    • Self-Employed , Small-Business , Midsize-Business

  • Lead2Team supports the following deployment:
    • Cloud Hosted

  • Lead2Team supports the following devices and operating systems:
    • Web-Based