KeyReply Overview

KeyReply is an innovative Live Chat Software designed to enhance customer engagement and support for businesses of all sizes. It offers a comprehensive platform for managing real-time customer interactions, providing instant assistance, and improving overall customer satisfaction. KeyReply features an intuitive interface that allows businesses to easily embed live chat widgets on their websites, enabling customers to initiate conversations with support agents seamlessly. The software supports automated chatbots, which handle common inquiries and provide quick responses, reducing wait times and freeing up human agents for more complex issues. Additionally, KeyReply offers robust analytics and reporting tools, providing insights into chat performance, customer behavior, and support metrics, allowing businesses to optimize their customer service strategies. With its seamless integration capabilities with CRM systems, email marketing tools, and other business applications, KeyReply empowers organizations to deliver exceptional customer experiences, enhance engagement, and drive business growth through reliable and efficient live chat solutions.

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KeyReply Screenshot & Video

Contact Details

  • Vendor Name KeyReply
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Higher Education

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KeyReply Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

KeyReply Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$30000 Per User

KeyReply FAQs

KeyReply is an innovative Live Chat Software designed to enhance customer engagement and support for businesses of all sizes. It offers a comprehensive platform for managing real-time customer interactions, providing instant assistance, and improving overall customer satisfaction. KeyReply features an intuitive interface that allows businesses to easily embed live chat widgets on their websites, enabling customers to initiate conversations with support agents seamlessly. The software supports automated chatbots, which handle common inquiries and provide quick responses, reducing wait times and freeing up human agents for more complex issues. Additionally, KeyReply offers robust analytics and reporting tools, providing insights into chat performance, customer behavior, and support metrics, allowing businesses to optimize their customer service strategies. With its seamless integration capabilities with CRM systems, email marketing tools, and other business applications, KeyReply empowers organizations to deliver exceptional customer experiences, enhance engagement, and drive business growth through reliable and efficient live chat solutions.

  • No, KeyReply does not offer a free version.

  • Yes, KeyReply offers a free trial.

  • No, Credit Card details are not required for the KeyReply trial.

  • KeyReply offers the following pricing plans & packages:

    Basic

    $30000 Per User

  • KeyReply supports the following payment frequencies:

    • Annual Subscription

  • No, KeyReply does not offer an API.

  • KeyReply offers support with the following options:
    • Chat

  • KeyReply offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • KeyReply supports the following languages:
    • English

  • Following are the typical users of the KeyReply:
    • Self-Employed , Small-Business , Midsize-Business

  • KeyReply supports the following deployment:
    • Cloud Hosted

  • KeyReply supports the following devices and operating systems:
    • Web-Based