Karoo is a feature-rich live chat software designed to help businesses engage with customers in real time, providing personalized support and driving higher conversion rates. The platform allows companies to integrate live chat functionality into their websites, mobile apps, and social media channels, enabling instant communication with users. Karoo supports automated chatbots that handle routine inquiries and direct more complex issues to human agents, ensuring that customers receive timely and relevant responses. The software includes advanced features such as chat routing, real-time visitor tracking, and multi-channel support, allowing businesses to monitor user behavior and respond quickly to customer needs. Karoo also integrates with CRM systems, providing agents with valuable customer data to offer more personalized service. The platform’s reporting and analytics features help businesses track performance metrics, such as response times, customer satisfaction, and agent productivity. Karoo is an ideal tool for businesses looking to improve customer engagement, boost sales, and enhance overall user experience.
Alterdata
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Brazil
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