Issue Tracking Cloud Overview

Issue Tracking Cloud is a robust issue tracking software designed to help teams identify, track, and resolve issues or bugs within projects and software applications. Whether you're working on software development, IT support, or product development, Issue Tracking Cloud streamlines the process of logging and managing issues in a centralized platform. The software allows users to create detailed tickets that can include descriptions, severity levels, and priority rankings, ensuring that issues are addressed in the proper order. Issue Tracking Cloud also supports real-time collaboration, allowing team members to assign tickets, add comments, and upload relevant files to facilitate faster resolution. The platform’s powerful search and filtering capabilities enable teams to quickly locate specific issues, while reporting tools provide insights into common problems, resolution times, and team performance. With integrations for popular project management and version control systems, Issue Tracking Cloud ensures that issues are seamlessly tracked and resolved, improving overall product quality and reducing time to market.

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Issue Tracking Cloud Screenshot & Video

Contact Details

  • Vendor Name COEXSYS
  • Founded 2016
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Consumer Services, Education Management, Telecommunications

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Issue Tracking Cloud Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management

Issue Tracking Cloud Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Issue Tracking

$4.99 Per Month

Issue Tracking Cloud FAQs

Issue Tracking Cloud is a robust issue tracking software designed to help teams identify, track, and resolve issues or bugs within projects and software applications. Whether you're working on software development, IT support, or product development, Issue Tracking Cloud streamlines the process of logging and managing issues in a centralized platform. The software allows users to create detailed tickets that can include descriptions, severity levels, and priority rankings, ensuring that issues are addressed in the proper order. Issue Tracking Cloud also supports real-time collaboration, allowing team members to assign tickets, add comments, and upload relevant files to facilitate faster resolution. The platform’s powerful search and filtering capabilities enable teams to quickly locate specific issues, while reporting tools provide insights into common problems, resolution times, and team performance. With integrations for popular project management and version control systems, Issue Tracking Cloud ensures that issues are seamlessly tracked and resolved, improving overall product quality and reducing time to market.

  • No, Issue Tracking Cloud does not offer a free version.

  • Yes, Issue Tracking Cloud offers a free trial.

  • No, Credit Card details are not required for the Issue Tracking Cloud trial.

  • Issue Tracking Cloud offers the following pricing plans & packages:

    Issue Tracking

    $4.99 Per Month

  • Issue Tracking Cloud supports the following payment frequencies:

    • Monthly Subscription

  • No, Issue Tracking Cloud does not offer an API.

  • Issue Tracking Cloud offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Issue Tracking Cloud offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Issue Tracking Cloud supports the following languages:
    • English

  • Following are the typical users of the Issue Tracking Cloud:
    • Self-Employed , Small-Business , Midsize-Business

  • Issue Tracking Cloud supports the following deployment:
    • Cloud Hosted

  • Issue Tracking Cloud supports the following devices and operating systems:
    • Web-Based