Inserve Overview

Inserve is a robust help desk software solution designed to streamline customer support operations and enhance service quality. With Inserve, businesses can efficiently manage customer inquiries, track support tickets, and ensure timely resolution of issues. The platform offers an easy-to-use interface that allows customer service representatives to log, prioritize, and categorize tickets based on urgency and complexity. Inserve also includes features like automated workflows, knowledge base creation, and real-time chat, helping businesses improve response times and customer satisfaction. By centralizing all customer interactions in one platform, the software makes it easier for support teams to collaborate and resolve issues quickly. Additionally, Inserve provides detailed reporting and analytics, allowing businesses to track key performance indicators such as response times, resolution rates, and customer satisfaction scores. With its powerful ticket management system and self-service options, Inserve helps businesses provide exceptional customer support while reducing workload and increasing efficiency.

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Contact Details

  • Vendor Name Inserve
  • Founded 2018
  • Location Netherlands

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospital & Health Care, Industrial Automation, Information Technology & Services

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Inserve Features

  • Arrow Icon Portfolio Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Activity Tracking
  • Arrow Icon Multiple Projects
  • Arrow Icon Proposal Generation
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Task Management
  • Arrow Icon Real Time Reporting
  • Arrow Icon Project Management
  • Arrow Icon Document Management
  • Arrow Icon Forecasting
  • Arrow Icon Approval Process Control
  • Arrow Icon Performance Metrics
  • Arrow Icon Resource Management
  • Arrow Icon Project Planning
  • Arrow Icon Billable Items Tracking
  • Arrow Icon Collaboration Tools
  • Arrow Icon Task Scheduling
  • Arrow Icon Email Management
  • Arrow Icon CRM
  • Arrow Icon Project Time Tracking
  • Arrow Icon Project Tracking
  • Arrow Icon Client Portal
  • Arrow Icon Timesheet Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Calendar Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Help Desk Management
  • Arrow Icon Event Logs
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Server Monitoring
  • Arrow Icon Issue Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Configuration Management
  • Arrow Icon Dashboard
  • Arrow Icon Compliance Management
  • Arrow Icon Real Time Updates
  • Arrow Icon Project Management
  • Arrow Icon Patch Management
  • Arrow Icon SLA Management
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Backup and Recovery
  • Arrow Icon Inventory Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Policy Management
  • Arrow Icon Anti Virus
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Task Management
  • Arrow Icon Real Time Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Active Directory Integration
  • Arrow Icon Contract/License Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Contract/License Management
  • Arrow Icon Device Auto Discovery
  • Arrow Icon API
  • Arrow Icon IT Asset Management
  • Arrow Icon Data Visualization
  • Arrow Icon Impact Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon License Management
  • Arrow Icon Relationship Mapping
  • Arrow Icon Inventory Management
  • Arrow Icon Configuration Management
  • Arrow Icon Compliance Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Workflow Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Prioritization
  • Arrow Icon IT Asset Tracking

Inserve Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

All-in price

$59 Per User

Inserve FAQs

Inserve is a robust help desk software solution designed to streamline customer support operations and enhance service quality. With Inserve, businesses can efficiently manage customer inquiries, track support tickets, and ensure timely resolution of issues. The platform offers an easy-to-use interface that allows customer service representatives to log, prioritize, and categorize tickets based on urgency and complexity. Inserve also includes features like automated workflows, knowledge base creation, and real-time chat, helping businesses improve response times and customer satisfaction. By centralizing all customer interactions in one platform, the software makes it easier for support teams to collaborate and resolve issues quickly. Additionally, Inserve provides detailed reporting and analytics, allowing businesses to track key performance indicators such as response times, resolution rates, and customer satisfaction scores. With its powerful ticket management system and self-service options, Inserve helps businesses provide exceptional customer support while reducing workload and increasing efficiency.

  • No, Inserve does not offer a free version.

  • Yes, Inserve offers a free trial.

  • No, Credit Card details are not required for the Inserve trial.

  • Inserve offers the following pricing plans & packages:

    All-in price

    $59 Per User

  • Inserve supports the following payment frequencies:

    • Monthly Subscription

  • No, Inserve does not offer an API.

  • Inserve offers support with the following options:
    • Email , Phone , Knowledge Base

  • Inserve offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Inserve supports the following languages:
    • English

  • Following are the typical users of the Inserve:
    • Self-Employed , Small-Business , Midsize-Business

  • Inserve supports the following deployment:
    • Cloud Hosted

  • Inserve supports the following devices and operating systems:
    • Web-Based

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