Inforobo Overview

Inforobo is an advanced Live Chat Software designed to enhance customer engagement and support through real-time communication. It offers a comprehensive platform for managing live chat interactions, ensuring that businesses can provide timely and personalized assistance to their customers. Key features include customizable chat widgets, automated chatbots, and real-time messaging that facilitate seamless and efficient customer interactions. Inforobo also provides robust tools for tracking visitor behavior, monitoring chat performance, and analyzing customer feedback, enabling businesses to improve their support strategies and enhance customer satisfaction. Additionally, the software supports integration with various CRM systems, email marketing tools, and e-commerce platforms, ensuring a unified approach to customer relationship management. With its user-friendly interface and powerful functionalities, Inforobo empowers businesses to deliver exceptional customer service, increase engagement, and drive conversions through effective live chat solutions.

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Inforobo Screenshot & Video

Contact Details

  • Vendor Name Brainasoft
  • Founded 2015
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Education Management

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Inforobo Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Inforobo Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19 Per User

Inforobo FAQs

Inforobo is an advanced Live Chat Software designed to enhance customer engagement and support through real-time communication. It offers a comprehensive platform for managing live chat interactions, ensuring that businesses can provide timely and personalized assistance to their customers. Key features include customizable chat widgets, automated chatbots, and real-time messaging that facilitate seamless and efficient customer interactions. Inforobo also provides robust tools for tracking visitor behavior, monitoring chat performance, and analyzing customer feedback, enabling businesses to improve their support strategies and enhance customer satisfaction. Additionally, the software supports integration with various CRM systems, email marketing tools, and e-commerce platforms, ensuring a unified approach to customer relationship management. With its user-friendly interface and powerful functionalities, Inforobo empowers businesses to deliver exceptional customer service, increase engagement, and drive conversions through effective live chat solutions.

  • No, Inforobo does not offer a free version.

  • Yes, Inforobo offers a free trial.

  • No, Credit Card details are not required for the Inforobo trial.

  • Inforobo offers the following pricing plans & packages:

    Basic

    $19 Per User

  • Inforobo supports the following payment frequencies:

    • Monthly Subscription

  • No, Inforobo does not offer an API.

  • Inforobo offers support with the following options:
    • 24x7 Support , Chat

  • Inforobo offers training with the following options:
    • Live Online , Webinar , Documentation

  • Inforobo supports the following languages:
    • English

  • Following are the typical users of the Inforobo:
    • Self-Employed , Small-Business , Midsize-Business

  • Inforobo supports the following deployment:
    • Cloud Hosted

  • Inforobo supports the following devices and operating systems:
    • Web-Based