IMsupporting Overview

IMsupporting is a versatile live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing timely assistance and improving customer satisfaction. IMsupporting features a user-friendly interface with customizable chat widgets, enabling seamless integration with websites and mobile apps. The software supports multiple communication channels, including text, file sharing, and video chat, ensuring comprehensive support capabilities. Additionally, IMsupporting includes advanced features such as chatbots, automated responses, and visitor tracking, helping businesses manage inquiries efficiently and reduce response times. With robust analytics and reporting tools, businesses can monitor chat performance, identify trends, and optimize their customer support strategies. Enhance your customer engagement and support with IMsupporting’s reliable and scalable live chat solutions.

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Contact Details

  • Vendor Name IMsupporting
  • Founded 2015
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Retail

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IMsupporting Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

IMsupporting Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$9.99 Per Feature

IMsupporting FAQs

IMsupporting is a versatile live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing timely assistance and improving customer satisfaction. IMsupporting features a user-friendly interface with customizable chat widgets, enabling seamless integration with websites and mobile apps. The software supports multiple communication channels, including text, file sharing, and video chat, ensuring comprehensive support capabilities. Additionally, IMsupporting includes advanced features such as chatbots, automated responses, and visitor tracking, helping businesses manage inquiries efficiently and reduce response times. With robust analytics and reporting tools, businesses can monitor chat performance, identify trends, and optimize their customer support strategies. Enhance your customer engagement and support with IMsupporting’s reliable and scalable live chat solutions.

  • Yes, IMsupporting offers a free version.

  • Yes, IMsupporting offers a free trial.

  • No, Credit Card details are not required for the IMsupporting trial.

  • IMsupporting offers the following pricing plans & packages:

    Basic

    $9.99 Per Feature

  • IMsupporting supports the following payment frequencies:

    • Monthly Subscription

  • No, IMsupporting does not offer an API.

  • IMsupporting offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • IMsupporting offers training with the following options:
    • In-person , Live Online , Documentation

  • IMsupporting supports the following languages:
    • English

  • Following are the typical users of the IMsupporting:
    • Self-Employed , Small-Business , Midsize-Business

  • IMsupporting supports the following deployment:
    • Cloud Hosted

  • IMsupporting supports the following devices and operating systems:
    • Web-Based