Idiomatic Overview

Idiomatic is a customer support software platform that leverages artificial intelligence and natural language processing (NLP) to enhance customer service and automate support processes. The platform enables businesses to provide faster, more accurate responses to customer inquiries by analyzing customer interactions and automatically generating appropriate replies. Idiomatic’s AI-driven approach allows businesses to handle a higher volume of support requests without increasing headcount, improving efficiency and customer satisfaction. The software also includes tools for managing tickets, tracking support metrics, and generating insights into customer behavior and sentiment. With its advanced reporting and analytics features, Idiomatic helps businesses identify recurring issues, measure team performance, and optimize support workflows. The platform integrates seamlessly with popular customer relationship management (CRM) systems, chatbots, and helpdesk tools, enabling businesses to provide a seamless customer support experience across all channels. By using Idiomatic, businesses can improve response times, reduce operational costs, and enhance overall customer satisfaction.

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Idiomatic Screenshot & Video

Contact Details

  • Vendor Name Idiomatic
  • Founded
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Services, Information Technology & Services, Internet, Publishing

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Idiomatic Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Social Media Integration
  • Arrow Icon Paper-Based
  • Arrow Icon Data Import/Export
  • Arrow Icon Multi-Language
  • Arrow Icon Benchmarking
  • Arrow Icon Question Branching
  • Arrow Icon Template Management
  • Arrow Icon Statistical Analysis
  • Arrow Icon Phone-Based
  • Arrow Icon Real Time Data
  • Arrow Icon Customer Segmentation
  • Arrow Icon Survey Builder
  • Arrow Icon Face-to-Face
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Customizable Questions
  • Arrow Icon Monitoring
  • Arrow Icon Panel Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Trend Analysis
  • Arrow Icon Question Library
  • Arrow Icon Email Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Conditional Logic
  • Arrow Icon Activity Tracking
  • Arrow Icon Charting
  • Arrow Icon Multiple User Accounts
  • Arrow Icon Change Management
  • Arrow Icon Fulfillment Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Visual Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Image Editing
  • Arrow Icon Campaign Management
  • Arrow Icon Metadata Management
  • Arrow Icon Digital Asset Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Version Control
  • Arrow Icon Search/Filter
  • Arrow Icon Approval Process Control
  • Arrow Icon Template Management
  • Arrow Icon Artwork Management
  • Arrow Icon Content Library
  • Arrow Icon Document Storage
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Brand Guidelines
  • Arrow Icon Image Library
  • Arrow Icon File Management
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Virtual Personal Assistant (VPA)
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Language
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Collaboration Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Chatbot
  • Arrow Icon For eCommerce
  • Arrow Icon Speech Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Model Training
  • Arrow Icon Activity Dashboard
  • Arrow Icon Predictive Modeling
  • Arrow Icon Deep Learning
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon ML Algorithm Library
  • Arrow Icon API
  • Arrow Icon Natural Language Processing
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Idiomatic Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Core

$399 Per Month

Idiomatic FAQs

Idiomatic is a customer support software platform that leverages artificial intelligence and natural language processing (NLP) to enhance customer service and automate support processes. The platform enables businesses to provide faster, more accurate responses to customer inquiries by analyzing customer interactions and automatically generating appropriate replies. Idiomatic’s AI-driven approach allows businesses to handle a higher volume of support requests without increasing headcount, improving efficiency and customer satisfaction. The software also includes tools for managing tickets, tracking support metrics, and generating insights into customer behavior and sentiment. With its advanced reporting and analytics features, Idiomatic helps businesses identify recurring issues, measure team performance, and optimize support workflows. The platform integrates seamlessly with popular customer relationship management (CRM) systems, chatbots, and helpdesk tools, enabling businesses to provide a seamless customer support experience across all channels. By using Idiomatic, businesses can improve response times, reduce operational costs, and enhance overall customer satisfaction.

  • No, Idiomatic does not offer a free version.

  • Yes, Idiomatic offers a free trial.

  • No, Credit Card details are not required for the Idiomatic trial.

  • Idiomatic offers the following pricing plans & packages:

    Core

    $399 Per Month

  • Idiomatic supports the following payment frequencies:

    • Monthly Subscription

  • No, Idiomatic does not offer an API.

  • Idiomatic offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Idiomatic offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Idiomatic supports the following languages:
    • English

  • Following are the typical users of the Idiomatic:
    • Self-Employed , Small-Business , Midsize-Business

  • Idiomatic supports the following deployment:
    • Cloud Hosted

  • Idiomatic supports the following devices and operating systems:
    • Web-Based

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